Case Manager, Correctional

Community Solutions; Santa Maria (CA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time

Medical and Dental plans

Vision, FSA options

401(k) plan with company match

Tuition reimbursement

Ongoing training

Job summary

Community Solutions is seeking a full-time case manager in Santa Maria, CA. The role focuses on intake, assessment, and referral processes to support clients on parole within a nonprofit social services setting.

You will conduct needs assessments, schedule sessions, document progress, and collaborate with partners. The position requires a Bachelor’s degree and at least one year of related experience, with strong communication and data-entry skills.

Qualifications

• Bachelor’s degree and one year experience in case management or similar field. Education may be substituted with experience on a year for year basis.
• Excellent oral, written and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred.
• Experience with Microsoft Office.

Responsibilities

• Within five days of referral, collect intake information and enter into agency data systems.
• Perform client needs assessments within five days of intake and enter data into CSI systems.
• Make referral to groups within fifteen days from intake and orientation.
• Participate in Case Planning Team Meetings and contribute to discharge planning.
• Develop and document program plan goals with clients within five days of intake and review bi‑weekly.
• Schedule, conduct, and document individual case management sessions; record in CSI systems.
• May be assigned group facilitation responsibilities.
• Enter all new referrals to interventions into CSI systems on the day of referral.
• Prepare, plan and facilitate individual and group sessions with integrity and fidelity to curriculum.
• Schedule and conduct make‑up sessions as needed.
• Document sessions in agency data systems on day received.

Skills

Communication skills

Interpersonal skills

Community engagement

Assessment experience

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Details

Location: CA - Santa Maria AB109 PRRC - Santa Maria, CA 93454

Position Type: Full Time

Education Level: Bachelors Degree

Salary: $30.00 per hour

Travel Percentage: None

Job Shift: Various Shift Hours

Job Category: Nonprofit - Social Services

Schedule: Tuesday‑Friday 6:00am to 4:00pm

Responsibilities

• Within five (5) days of referral, collect all intake information and enter into agency data collection systems on the day the data is obtained.
• Perform client needs assessments within five (5) days of intake and enter data into CSI data systems on the day the data is obtained.
• Make referral to groups (as appropriate) within fifteen (15) days from the date of intake and orientation.
• Actively participate in Case Planning Team Meetings by presenting new clients, assessments and Individual Service Plan updates on clients as well as discharge planning for clients nearing discharge; provide and elicit peer support for client issues.
• Develop and document program plan goals with clients within five (5) days of intake and review with client on a bi‑weekly basis; monitor treatment stipulations, job readiness preparation and community resource referrals.
• Schedule, conduct, and document individual case management sessions that address client personal issues and program performance; enter each session into CSI data systems on the day the information is received.
• Based on workflow of the office, a CM may be assigned group facilitation responsibilities.
• Responsible for entering all new referrals to interventions they facilitate into the CSI data systems on the day of the referral.
• Prepare, plan and facilitate individual and group sessions with integrity and fidelity to curriculum/manual.
• Schedule and conduct make‑up sessions as needed.
• Documentation of these group and individual sessions are to be entered into the agency data systems on the same day the information is received.
• Must maintain a minimum of 75% completion rate for each intervention facilitated.
• Maintain client files and ensure compliance with agency policy regarding confidential information; this confidentiality must be maintained even if you are no longer an employee of CSI.
• Submit monthly progress reports for clients to your supervisor four (4) days before due date.
• Complete incident reports as needed and submit to supervisor prior to leaving shift.
• Tape all sessions with clients and follow procedure to upload these recordings for quality assurance review.
• Actively participate in quality assurance review session and apply new strategies and techniques presented.
• Register for and attend all required trainings and boosters including but not limited to Motivational Interviewing, Case Management and Assessment.
• Provide coverage of front desk and perform the associated duties.
• Participate in the administration and collection of WAI surveys.
• Secure urines from same sex clients and complete all required paperwork and documentation including agency data collection systems on the day the information is obtained.
• Monitor case load to ensure all urines and breathalyzers are requested and are random.
• Serve as a role model to clients and staff modeling pro‑social behaviors.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, procedures and code of ethics.
• Perform other tasks as assigned by the supervisor.

Why Work with Us?

• Life‑Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma‑Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, MST Experts, and external stakeholders in a supportive, team‑oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

Qualifications

• Bachelor’s degree and one year experience in case management or similar field. Education may be substituted with experience on a year for year basis.
• Excellent oral, written and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred.
• Experience with Microsoft Office.

Benefits

• Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.