Case Manager Community Treatment Team

Trinity Health; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

403B with employer match

PTO

Medical, Dental, Vision

Life Insurance

Paid Holidays

Job summary

Pittsburgh Mercy is seeking a Case Manager for our Community Treatment Team to deliver comprehensive case management for individuals with mental health needs, combining community-based and office work. You will assess needs, coordinate services, advocate for clients, monitor progress, and collaborate with psychiatrists, nurses, therapists, and peers to ensure timely, high-quality care.

This exempt salary role supports a Monday–Friday schedule with on-call rotation and a competitive benefits

Qualifications

• Bachelor's degree in Human Services or related field (sociology, social work, psychology, etc.).
• 1 year of related field experience.

Responsibilities

• Assess client needs and develop individualized care plans with the treatment team.
• Coordinate access to community-based services including housing, vocational support, and substance abuse treatment.
• Advocate for clients to ensure access to appropriate care and support.
• Monitor progress, conduct follow-up assessments, and adjust plans as needed.
• Provide crisis intervention and collaborate with emergency/crisis teams.
• Document interactions, referrals, and progress in compliance with policies.
• Collaborate with psychiatrists, therapists, nurses, and peer specialists.
• Engage in community outreach to raise awareness and reduce stigma.

Skills

Case management

Crisis intervention

Client advocacy

Community outreach

Interagency coordination

Education

Bachelor's degree in Human Services

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE:

As a Case Manager within our Community Treatment Team, you will be responsible for providing comprehensive case management services to individuals with mental health and behavioral health needs within the community as well as a combination of office-based work. You will work closely with clients, their families, healthcare providers, and other community resources to ensure they receive appropriate and timely support and services.

WHAT YOU WILL DO:

• Assessment and Planning: Conduct thorough assessments of clients’ needs and develop individualized care plans in collaboration with the treatment team.
• Coordination of Services: Coordinate and facilitate access to a range of community-based services including mental health treatment, housing assistance, vocational support, substance abuse treatment, and other essential services.
• Client Advocacy: Advocate on behalf of clients to ensure their rights are upheld and they receive appropriate care and support.
• Monitoring and Follow-up: Regularly monitor clients’ progress, conduct follow-up assessments, and adjust care plans as needed to ensure clients’ needs are met effectively.
• Crisis Intervention: Provide crisis intervention services as needed and collaborate with emergency services and crisis teams to ensure clients’ safety.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, service referrals, and progress notes in accordance with agency policies and regulatory requirements.
• Team Collaboration: Work collaboratively with other members of the Community Treatment Team, including psychiatrists, therapists, nurses, and peer support specialists, to provide comprehensive care to clients.
• Community Outreach: Engage in community outreach activities to raise awareness about mental health issues, reduce stigma, and promote access to services.

MINIMUM QUALIFICATIONS:

• Bachelors in Human Service such as; sociology, social work, psychology, criminal justice, gerontology, counseling, education or nursing and (1) year of experience in a related field
• Act 33/34/73 clearances.
• Pre-employment Drug Screen
• Valid driver’s license
• Ability to drive an organization vehicle

POSITION HIGHIGHTS/BENEFITS

WORK SCHEDULE: This is an Exempt (salary) position. Monday through Friday 9:00 am until 5:00 pm with flexibility to meet consumers’ needs. Nontraditional hours (evenings, weekends, and holidays) may be required. Will provide on call services on a rotating basis

Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more

ABOUT PITTSBURGH MERCY

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with individuals and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.