Case Manager: Community Services & Pantry

Kroc Center; Rapid City (SD); On-site; USD 22,000 - 31,000; Full time

Job summary

The Salvation Army is seeking a Full-Time case manager to work Monday–Friday, with a compensation rate of $19.00 per hour. The role focuses on providing case management services under the Pathway of Hope framework, in partnership with clients and community agencies.

Responsibilities include interviewing clients, coordinating with partners, maintaining pantry supplies, logging case notes, and handling donations. Requires a HS diploma, 2 years of related experience, and a valid driver's license.

Qualifications

• High School diploma or equivalent with 2 years of case work experience.
• Ability to manage multiple tasks and prioritize effectively.
• Strong written and verbal communication skills.
• Valid driver's license and background checks required.
• Familiarity with data entry and confidential records.

Responsibilities

• Conduct client interviews to assess needs for assistance.
• Collaborate with community agencies to achieve outcomes.
• Maintain food pantry stocks and emergency food distribution.
• Log case notes and prepare required reports and statistics.
• Coordinate volunteers to assist with food orders and stocking.
• Operate a multi-line telephone system and provide information.

Skills

Flexibility

Microsoft Word

Microsoft Excel

Data entry

Communication skills

Time management

Education

High School diploma

Human services coursework preferred

Tools

Web-based data system

Job description

The Salvation Army is seeking a Full-Time case manager to work Monday–Friday, with a compensation rate of $19.00 per hour. The role focuses on providing case management services under the Pathway of Hope framework, in partnership with clients and community agencies.

Responsibilities include interviewing clients, coordinating with partners, maintaining pantry supplies, logging case notes, and handling donations. Requires a HS diploma, 2 years of related experience, and a valid driver's license.