Case Manager - Community Services

Opportunities for Williamson & Burnet Counties; Georgetown (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Opportunities for Williamson & Burnet Counties is seeking a Case Manager to perform CSBG-related case management duties. The role reports to the Program Director and operates under moderate supervision with limited independence, judgment, discretion, and initiative, supporting clients through service delivery plans and coordinated resources.

The position emphasizes ongoing client contact, budget counseling, job-search coaching, and progress tracking to meet FNPI performance indicators, with a

Qualifications

• Experience in case management or social services.
• Ability to develop and monitor Service Delivery Plans.
• Strong communication and advocacy skills.
• Knowledge of TDHCA CSBG and TAC rules.

Responsibilities

• Maintain current knowledge of TDHCA CSBG and TAC rule changes to support the Community Services program.
• Perform monthly TDHCA CSBG performance reporting due the 5th of each month.
• Maintain contact with each client for a minimum of one hour per month and tailor Service Delivery Plans.
• Provide budget counseling and money management coaching to clients.
• Guide career development with wraparound services and contacts.
• Assist with job-search coaching, resume building, and accountability for goals.
• Be available by call, email, text, or in-person during business hours.

Job description

Position Summary:

The Case Manager is responsible for performing case management functions and services of the Community Services Block Grant (CSBG). The position reports to the Program Director and operates under moderate supervision with limited latitude for the use of independence, judgment, discretion, and initiative.

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

Position Summary:

The Case Manager is responsible for performing case management functions and services of the Community Services Block Grant (CSBG). The position reports to the Program Director and operates under moderate supervision with limited latitude for the use of independence, judgment, discretion, and initiative.

Community Services Block Grant Case Manager:

• Maintain current knowledge of TDHCA CSBG and TAC rule changes and internal processes to be a resource for the Community Services program as provided by the program director.
• Perform and complete TDHCA CSBG monthly performance reporting due the 5th of each month
• Must maintain contact with each client for a minimum of one (1) hour per month. This is a minimum and intervals may increase based on the needs of the client.
  • Develop a client service delivery plan and coach and guide the client through the plan
  • Determine and address the needs of the client by creating a Service Delivery Plan
  • Provide appropriate resources and services to clients and monitor referral utilization of the appropriate resources and services by the client
  • Provide budget counseling and money management coaching to the client
  • Guide career development as determined in the Service Delivery Plan providing coaching and wraparound services and contacts.
  • Assist with Job searching Coaching and one-on-one searching, and resume building; Accountability - Keeping the client on track to achieve their goals by visiting SDP, matrix, discussing next steps, and following up on goals
  • Motivate client accountability
  • Available by call, email, text, or in-person - to each signed client on an as-needed basis for support – Monday - Friday 8 am to 5 pm
• Achieve Family National Performance Indicators (FNPI) goals in performance management. FNPIs will be provided by the Program Director
• Advocate with/for the client to remove barriers and to achieve goals