Case Manager, Community Respite

Family & Children's Center; La Crosse (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Vacation time

Health insurance

HSA

Life insurance

EAP

401(k) match

Training opportunities

Casual dress code

Referral bonuses

Job summary

Family & Children's Center in Wisconsin is seeking a Case Manager for the Respite Program to connect children, caregivers, and respite providers with services and support. This role helps reduce caregiver stress and strengthen families by coordinating resources and advocating for appropriate services.

The position emphasizes compassionate, person-centered care, collaboration with teams, and maintaining accurate records to ensure high-quality service delivery and outcomes for families we serve.

Qualifications

• Associate's degree required; Bachelor’s degree in Social Work, Human Services, Psychology, Sociology or related field preferred.
• Experience working with children, families or individuals with support needs is highly valued.
• Strong communication, relationship-building, organization and problem-solving skills.
• Ability to manage multiple priorities with empathy and professionalism.
• Compassionate and committed to serving others.
• Comfortable working independently while collaborating with a team.

Responsibilities

• Conducting assessments and determining eligibility for respite services.
• Developing and monitoring individualized service plans.
• Coordinating services and connecting families with community resources.
• Supporting caregivers by identifying needs and advocating for appropriate services.
• Building supportive relationships with caregivers, children and respite providers.
• Maintaining accurate documentation and case records.
• Monitoring program compliance and service quality.
• Collaborating with community partners, providers and interdisciplinary teams.
• Providing ongoing support to help families achieve their goals and improve quality of life.

Skills

Communication

Relationship-building

Organization

Problem-solving

Empathy

Team collaboration

Independent work

Education

Associate's degree

Bachelor's degree in Social Work / Human Services / Psychology

Job description

Make a Difference for Caregivers and Families in Our Community!

Do you believe that every caregiver deserves support and every child deserves a safe, caring environment? At Family & Children's Center, we believe that every individual deserves support, dignity, and the opportunity to thrive. As aCase Manager in our Respite Program,you'll play a vital role in helping caregivers and families access the resources, services, and support they need to maintain healthy, balanced lives. If you're passionate about helping others, building meaningful relationships, and coordinating services that make a real impact, we want to hear from you!

What You\'ll Do:

As a Case Manager for our Respite Program, you\'ll help connect children, caregivers, and respite providers with the services and support they need to thrive. This is more than a case management job - it's an opportunity to reduce caregiver stress, strengthen families, and create meaningful moments of relieve and connection.Respite services provide temporary relief for youth and primary caregivers of youth with disabilities, chronic illnesses, or other special needs. In this role, you\'ll serve as a trusted partner for individuals and families by:

• Conducting assessments and determining eligibility for respite services
• Developing and monitoring individualized service plans
• Coordinating services and connecting families with community resources
• Supporting caregivers by identifying needs and advocating for appropriate services
• Building supportive relationships with caregivers, children and respite providers
• Maintaining accurate documentation and case records
• Monitoring program compliance and service quality
• Collaborating with community partners, providers and interdisciplinary teams
• Providing ongoing support to help families achieve their goals and improve quality of life

Why You\'ll Love This Role:

• Meaningful workthat directly supports children and caregivers in our community
• Supportive team culturewhere collaboration and compassion come first
• Professional growth opportunitiesin a respected non-profit human services organization
• Variety in your day -office work, family interaction and community collaboration
• The chance to be part of an organization that has beenserving families in our communities for generations!

Qualifications

What We\'re Looking For

• Associate's degree required; Bachelor\'s degree in Social Work, Human Services, Psychology, Sociology or a related field preferred.
• Experience working with children, families or individuals with support needs is highly valued
• Strong communication, relationship-building, organization and problem-solving skills
• Ability to manage multiple priorities with empathy and professionalism
• Compassionate and committed to serving others
• Comfortable working independently while collaborating with a team
• Knowledgeable about community resources and person-centered services
• Valid driver\'s license and ability to travel locally as needed
• Experience in case management, human services, healthcare, disability services or a related setting preferred

Why Join Family & Children\'s Center?

For well over a century, Family & Children\'s Center has been strengthening individuals, families and communities throughout our region. When you join our team, you\'ll become part of an organization that values compassion, inclusion, integrity and professional growth.

We offer full-time employees:

• Competitive, market-driven pay
• Generous vacation and sick time accruals
• Health, dental, and vision insurance - and supplemental insurance plans to meet all your personal and family needs
• Health Savings Accounts for eligible employees with monthly contributions made by Family & Children\'s Center
• Life insurance covered at 100% with additional life insurance options available
• 100% paid Employee Assistance Program to ensure our employees, and their immediate families, are practicing self-care
• 401(k) Savings Plan - FCC will match up to 3% of the employee\'s contribution (a 50% match on the first 6%)
• Ongoing training and professional development opportunities
• Business casual dress code - dress for your day!
• Supportive leadership and collaborative team culture
• $1000 referral bonuses each time you refer quality candidates who join our team
• Meaningful work that positively impacts our community! Join a team where your attention to detail, relationship-buildingskills, and compassion make a real difference in the lives of people within our community.

Join a Mission That Matters

At Family & Children\'s Center, we know thatsmall moments of support can change the course of a family\'s life.If you\'re ready to bring compassion, coordination and advocacy together in one rewarding career, we\'d love to hear from you.

Apply today and help provide support families and caregivers need rest, recharge and thrive. Help families find support. Empower caregivers. Strengthen our community.

Family & Children\'s Center is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with dignity and respect.