Case Manager, Castleton (Staten Island)

CAMBA; New York (NY); On-site; USD 45,116 - 55,141; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Job summary

CAMBA is seeking a full-time Case Manager to provide essential services to at-risk individuals and families in Staten Island. You will assess eligibility for services, develop client service plans, and connect clients to necessary resources to prevent homelessness. Applicants should have a Bachelor's degree and knowledge of NYC housing systems. The position offers an annual salary of $50,129 along with a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Qualifications

• Bachelor's degree and/or equivalent experience.
• Preferred knowledge and experience with NYC housing and public assistance.

Responsibilities

• Interview and evaluate prospective clients for services.
• Collaborate with clients to develop service plans.
• Connect clients to resources that reduce homelessness.
• Ensure housing meets habitability standards.
• Prepare and submit applications for benefits and entitlements.
• Document client progress and maintain audit-ready files.

Skills

Knowledge of New York City housing systems

Experience with public assistance systems

Education

Bachelor’s degree or equivalent experience

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners that work together to build an inclusive New York City where all children and adults have access to the resources and support they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

The HomeBase Program provides case management and essential services to at‑risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Positions with CAMBA’s HomeBase program are classified as essential under the direction of the Governor of New York State.

Position: Case Manager

Reports To: Case Management Supervisor

Location: 209 Bay St, Staten Island, NY 10301

What the Case Manager Does:

• Interview and evaluate prospective clients for services using risk assessment tools, determine eligibility for services and conduct new client intake
• Collaborate with clients on the development of service plans that align with each client’s short and long‑term goals
• Connect clients to available resources that reduce likelihood of homelessness, including public benefits, employment services, and legal services
• Ensure housing meets habitability standards, and mediate between clients and landlords
• Prepare and submit applications for benefits and entitlements as well as short‑term financial assistance to resolve urgent housing matters
• Frequently follow‑up and document client progress while maintaining comprehensive and up‑to‑date paper and electronic case files in audit‑ready condition

Minimum Education / Experience Required:

• Bachelor’s degree and/or equivalent experience

Other Requirements:

• Knowledge of, and experience with, New York City housing and public assistance systems preferred

Compensation: $50,129 annually. When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full‑time (35 hours per week)

Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.