Case Manager - Casitas

Amigos de Guadalupe; San Jose (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to enhance the quality of life for low-income families. This role focuses on conducting client assessments, creating housing goals, and providing essential case management services. The ideal candidate will leverage their fluency in Spanish and experience in nonprofit settings to build trusting relationships and connect clients with vital community resources. Join a mission-driven team committed to social equity and community empowerment, where your contributions will make a tangible difference in the lives of those in need.

Benefits

Medical Coverage

Dental Coverage

Chiropractic Coverage

Vision Coverage

Life Insurance

Generous Paid Time Off

Paid Holidays

Sick Time

401(k) Retirement Plan

Qualifications

• BA in Social Work and fluency in Spanish required.
• Minimum 2 years experience in nonprofit case management.

Responsibilities

• Conduct comprehensive client assessments and create housing goals.
• Provide case management services and connect clients to resources.
• Maintain a caseload of 50 families and track their progress.

Skills

Fluency in Spanish

Case management

Excellent documentation skills

Communication skills

Knowledge of community resources

Ability to work with diverse populations

Experience with homeless population

Ability to lift 25lbs

Education

BA in Social Work

Tools

HMIS database

Job description

Job Title: Case Manager
Reports To: Program Manager
Classification: Full-Time/Non-Exempt
Location: San Jose, CA; on-site

Amigos de Guadalupe's Mission:

Amigos de Guadalupe fulfills its mission by focusing on four strategies: Expansive Outreach (alcance comunitario), Trusted Information & Referral (amigos de confianza), Targeted Direct Services Program (comunidad fortalecida) and Case management (compañerismo). The Case Manager will be mostly focused on comunidad fortalecida and compañerismo.

Founded on the principles of justice and advocacy, Amigos de Guadalupe Center for Justice and Empowerment is a founding member of the Si Se Puede Collective, a group of local agencies working together to make social services more accessible to the Mayfair Community; to strengthen individuals and the community through education; and to address social inequities by creating strong leaders through community organizing.

Overview of Position:
The Case Manager will conduct comprehensive client assessments, evaluate their needs, and create short and long-term housing goals, with the ultimate goal of finding permanent housing. The case manager will also screen, place, and case manage individuals for the Interim Hotel Housing Program. Position requires a high level of independent decision making, action, and responsibility, with an overall goal of enhancing the client's quality of life by moving them out of poverty as defined by the self-sufficiency matrix.

Key Responsibilities

• Assess and verify client needs, determining eligibility for a variety of financial in-kind emergency assistance services.
• Provide case management services to low-income clients who qualify, including goal setting, long-term case plan development, monitor progress, money management, tenant education, and referrals.
• Maintain a caseload of 50 families per year (average caseload is 20-25 families at any given time).
• Able to de-escalate and mediate between family disagreements.
• Use 2Gen approach when working with families and their children.
• Build trusting relationships with families.
• Meet with clients weekly or bi-weekly for 12 months and track their progress.
• Connect clients with needed and available community resources. Follow-up with clients/agencies to document use/success of referral.
• Coordinate with various service providers to ensure fulfillment of what clients need.
• Establish/input accurate and complete data for all contact with client into agency database.
• Use HMIS database.
• Provide all required documentation in a timely manner which may include client follow-up, outcome evaluations, client contact sheets, and evaluations.
• Plan and coordinate health-related educational events with health providers.
• May supervise interns for special projects.
• Willing to work overnight shifts.
• Other Functions:
  • Participate in regular staff meetings, staff training programs, supervisory meetings, or any agency event.
  • Adhere to agency policies and procedures.
  • Perform any other duties as assigned.

Qualifications and Skills:

• BA in Social Work.
• Must be fluent in Spanish.
• Minimum 2 years experience working in a nonprofit setting.
• Previous experience with case management of families.
• Knowledge of community resources and counseling.
• Excellent documentation, communication, and written skills.
• Ability to work in a variety of settings with culturally diverse individuals/families.
• Ability to lift 25lbs.
• Experience in working with the homeless population.

Compensation and Benefits:

• Hourly Rate: $30.00
• Comprehensive Benefits Package:
  • Medical, Dental, Chiropractic, and Vision Coverage.
  • Life Insurance.
  • Generous Paid Time off.
  • Paid Holidays and Sick Time.
  • 401(k) Retirement Plan.

Equal Opportunity Employer Notice
Amigos de Guadalupe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under California law.