Case Manager (BSW)

Universal Hospital Services Inc.; Portsmouth (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Harbor Point Behavioral Health Center in Portsmouth, VA, seeks a Case Manager to coordinate treatment for youths 7–17. You will facilitate family engagement, communicate with guardians and treatment teams, and manage timely transitions through residential care.

The role requires a Bachelor’s in a Human Services field and at least 1 year of adolescent psychiatric/substance abuse experience, with strong documentation and collaboration skills essential.

Qualifications

• Education: Bachelor's degree in appropriate Human Services field.
• Experience: 1 year minimum working with adolescents in a psychiatric or substance abuse facility.
• Physical requirements: ability to stand, sit, walk, and lift up to 50 pounds when required.

Responsibilities

• Conduct family engagement sessions weekly with residents and their therapists.
• Maintain contact with guardians, probation officers, and case managers twice a month.
• Complete biopsychosocial assessments, ISP documents, and discharge summaries.
• Attend scheduled clinical meetings and participate in program implementation.
• Establish and maintain clinical data and perform additional duties as assigned.

Skills

Family engagement

Documentation

Communication with guardians

Clinical data management

Education

Bachelor's Degree in appropriate Human Services field

Job description

Responsibilities

Harbor Point Behavioral Health Center offers hope and healing for youth ages 7 to 17 at the time of admission with several psychiatric diagnoses and/or developmental disabilities. Located in Portsmouth, VA, Harbor Point provides intensive, residential treatment to youth in a comfortable setting that is conducive to healing. Our facility specializes in treating children and adolescents with depression, bipolar, ADHD, and other mental health issues. We also have specific treatment programs for those with intellectual disabilities or those with self-injurious behavior. Harbor Point and its programs are fully accredited by The Joint Commission and the Virginia Association of Independent Specialized Educational Facilities. We are licensed by The Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Education. We are a TRICARE®-approved and certified facility.

Website: https://harborpointbhc.com/

Position Scope

The Case Manager provides services for youth, adolescents and their families that promote coordinated, effective treatment by facilitating the communication between the referral sources, the physician/treatment team, and payer, and by managing timely transitions for the individual throughout their stay in the residential program.

Essential Functions

• Conducts family engagement sessions weekly with residents who have family therapy with the therapists.
• Establish and maintain contact twice a month with the assigned resident’s guardians, probation officers, assignee case managers, GALs, etc.
• Complete all documentation including, but not limited to, biopsychosocial assessments, obtaining initial ITP signature page, ISPs, case management notes for family engagement, and communication with parents/guardians, setting up discharge summaries, etc.
• Attend scheduled meetings including, but not limited to, clinical flash, clinical meeting, FAPT (when needed), court (when needed), treatment team (when needed), etc.
• Establish and maintain clinical data.
• Participates in implementation of clinical program.
• Performs any additional duties assigned from management.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since itsinceptioninto an esteemed Fortune500®corporation, annualrevenuesduring2025were$17.4billion.In 2026,UHS was again recognized as one of FortuneWorld’s Most Admired Companies™ and in 2025, waslisted in Forbes ranking of America’s Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employeesand continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physiciannetworkand various related serviceslocatedin 40U.S.states, Washington, D.C., PuertoRicoand the United Kingdom.Foradditionalinformationvisit www.uhs.com.

Qualifications

Education: Bacherlor's Degree in appropriate Human Services field.

Experience: Must have minimum 1 year of experience working with adolescents in a psychiatric or substance abuse facility.

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, sit, walk, climb or balance and stoop, kneel, talk, and hear; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distant, and peripheral vision, color and depth perception, and ability to adjust focus.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.