Case Manager, BIVO / Project Restore Brownsville

CAMBA Inc; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan

Paid time off

Paid holidays

Job summary

CAMBA Inc. in New York City is seeking a Case Manager for Project Restore Brownsville. Under supervision you will provide intensive, participant-centered case management to stabilize families and support safety, education, employment and wellness.

You will develop individualized service plans, coordinate referrals across housing, mental health, and education, and maintain thorough documentation. This full-time role offers a $65,000 annual salary and a comprehensive benefits package.

Qualifications

• High School Diploma or GED with 2 years of case management experience.
• Bachelor’s degree in social work or related field preferred.
• Experience with trauma‑informed care.
• Strong organizational, documentation, and time‑management skills.

Responsibilities

• Provide intensive, participant-centered case management services.
• Develop individualized service plans and coordinate care.
• Maintain weekly case management contact and track progress.
• Coordinate referrals to education, employment, housing, mental health.
• Support participants with court obligations and system requirements.
• Maintain accurate documentation and reports.

Skills

Case management

Trauma-informed care

Assessments

Documentation

Time management

Teamwork

Education

High School Diploma or GED

Bachelor's degree in social work, human services, psychology, criminal justice, or related field

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000individuals and families each year at our 100locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Overview

Project Restore Brownsville is a community-based violence intervention and prevention initiative designed to support young people at elevated risk of involvement in gun violence. The program combines intensive case management, mentoring, trauma informed group work, and workforce development opportunities to stabilize
participants, reduce violent behavior, and support long‑term positive outcomes. Project Restore operates as an enhancement of existing BIVO work, strengthening continuity of care, supervision, and participant engagement across systems.

Position: Case Manager

Reports To: Program Manager

Location: BIVO North and South

What The Case Manager Does:

The person filling this position is expected, under close supervision, to provide intensive, participant-centered case management services to Project Restore Brownsville participants. The Case Manager supports participants through individualized service planning, weekly engagement, referrals, and coordination of care to address barriers related to safety, stability, education, employment, and wellness.

• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information.
• Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting.
• Conduct comprehensive intake assessments and develop individualized service plans for assigned participants.
• Maintain weekly case management contact with each participant, adjusting intensity based on participant need.
• Coordinate referrals and linkages to education, employment, housing, mental health, substance use, and other supportive services.
• Support participants in meeting court obligations, probation requirements, and other system-related responsibilities, as applicable.
• Monitor participant progress toward individualized goals and update service plans accordingly.
• Collaborate closely with Peer Advocates, Credible Mentors, and clinical staff to ensure coordinated service delivery.
• Participate in case conferences, supervision sessions, and multidisciplinary team meetings.
• Support crisis intervention efforts in coordination with senior staff and clinical leadership.
• Maintain accurate, timely, and thorough documentation of participant contacts, assessments, and outcomes.
• Track attendance, engagement, and participation in program activities.
• Assist with participant re‑engagement strategies when participation declines.
• Educate participants on available resources and support self‑advocacy skills.
• Ensure compliance with program requirements, documentation standards, and reporting deadlines.
• Contribute to program evaluation and continuous quality improvement efforts.
• Other duties as assigned.

Minimum Education and Experience and Skills Required:

• High School Diploma or General Educational Development (GED) and 2 years of case management experience working with justice‑involved or system‑impacted youth or young adults, or
• Bachelor’s degree in social work, human services, psychology, criminal justice, or a related field.
• Strong understanding of trauma‑informed care and community‑based service delivery.
• Experience conducting assessments and developing individualized service plans.
• Strong organizational, documentation, and time‑management skills.
• Ability to work collaboratively as part of a multidisciplinary team.

Pre‑employment Requirements:

• If off‑site or school‑based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor’s note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance

Compensation: $65,000 annually

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.

Help New Yorkers in need transform their lives

Each year, CAMBA reaches over 70,000 individuals and families, including over 11,000 youth. Without your support, we cannot continue to create and deliver our programs.