Case Manager – Bilingual, Scattered Site Housing Program

CAMBA Inc; New York (NY); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) plan

Paid time off

Paid holidays

Job summary

CAMBA, a NYC-based nonprofit, seeks a Case Manager (Bilingual) to support the Scattered Site Housing Program. You will conduct Intakes, Assessments, Service Plans, and referrals, ensuring clients connect to housing, health, legal, and support services.

Responsibilities include documenting interactions, coordinating with partners, visiting clients monthly, and maintaining audit-ready charts while meeting monthly projections and program reporting requirements.

Qualifications

• Bachelor’s Degree OR Associates degree/high school diploma/GED with at least 4 years’ experience in case management or related social service field.
• Bi-lingual English and Spanish required.
• Two (2) years of relevant experience in homelessness, mental health, or substance abuse settings preferred.

Responsibilities

• Provide intake, assessments, service planning, reassessment, and referrals.
• Advocate for clients with housing, healthcare, and social services.
• Maintain client files and enter data into Client Track.
• Escort clients to appointments and monitor progress toward goals.
• Ensure monthly reporting and compliance with program requirements.

Skills

Bilingual English & Spanish

Microsoft Office proficiency

Education

Bachelor’s/Associates degree or HS diploma with 4+ years in case management

Tools

Microsoft Office Suite

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000individuals and families each year at our 100locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Scattered Site Housing Programprovides 270 scattered site-housing units to HIV/AIDS Services Administration (HASA) clients. All the units are leased in the agency’s name. Sixty-seven units are dedicated for families and 203 units are for single individuals. The program has two components to assist clients succeed in housing, socials services and operations. Case management staff focusses on removing barriers to maintain medical care and achieve viral suppression by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy.

Reports To: Assistant Program Manager

What The Case Manager (Bilingual) Does:

• The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
• Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
• Monitor clients’ progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• Escort clients to appointments (educational, medical, social service, etc.)
• Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
• Collect all required documentation and create client files.
• Conduct a minimum one home visit per month.
• Report any repair issues to the Housing Specialist.
• Monitor clients’ living conditions.
• Meet required monthly projections.
• Provide all required information for the completion of monthly program reports.
• Maintain clients’ charts always audit ready.

Minimum Education/Experience Required:

• Bachelor’s DegreeORAssociates degree/high school diploma/GED with at least 4 years’ experience in case management or related social service field (housing, homelessness, mental health, substance abuse, etc.).

Other Requirements:

• Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
• Computer literacy in Microsoft Office Suite.
• Bi-lingual English and Spanish.Required

Compensation: $53,045 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status:Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Help New Yorkers in need transform their lives

Each year, CAMBA reaches over 70,000 individuals and families, including over 11,000 youth. Without your support, we cannot continue to create and deliver our programs.