Case Manager (Bilingual English/Spanish)

Socket.dev; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wage

PTO, holidays, bereavement, sick time

401K retirement savings plan

Group medical/dental/vision plans

Employer-covered supplemental benefits

Voluntary supplemental benefits

Annual performance reviews

Job summary

Kanner & Pintaluga in Boca Raton, FL is seeking a Personal Injury Case Manager to work directly with clients, third parties, providers and insurance companies. You will handle fact-finding projects, gather and organize documents, and communicate effectively with all parties involved.

The role requires proficiency with Microsoft Office, strong organizational skills, and bilingual English/Spanish abilities, with the ability to manage a high volume of cases in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• HIPAA knowledge or training preferred.
• Bilingual English/Spanish required.
• Legal experience preferred.

Responsibilities

• Perform data entry duties.
• Gather information and documents from clients and other sources.
• Handle incoming calls and other communication interactions with clients and third parties.
• Maintain ongoing relationships with clients.
• Maintain and organize electronic case files.
• Review and verify medical bills, liens, declarations, and payment logs from third parties.
• Collaborate with team and communicate about all aspects of the case.
• Manage a high workload with accuracy and efficiency.

Skills

Bilingual (English/Spanish)

Strong customer service skills

Excellent organizational skills

Multitasking abilities

Effective communication

Education

High school/GED diploma

HIPAA knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeast United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

POSITION SUMMARY:

The Personal Injury Case Manager works directly with clients, third parties, providers, and insurance companies. They are responsible for handling fact-finding projects, and gathering and organizing documents and information. The Personal Injury Case Manager should be comfortable in an office environment, familiar with Microsoft Office applications, and excel at verbal and written communication.

ESSENTIAL JOB FUNCTIONS:

• Perform data entry duties.
• Gather information and documents from clients and other sources.
• Handle incoming calls and other communication interactions with clients and third parties.
• Maintain ongoing relationships with clients.
• Maintain and organize electronic case files.
• Collecting, Reviewing, and Verifying medical bills, liens, declaration pages, payment logs, etc., from third parties.
• Work in a team-centered environment and communicate with teammates about all aspects of the case.
• Work with a high volume of clients and maintain organization and efficiency.
• Perform other related duties as assigned.

EXPERIENCE/REQUIREMENTS:

• Full-time, 8:00 am to 5:00 pm, M-F.
• High school/GED diploma required.
• Knowledge of HIPAA regulations.
• Strong customer service skills.
• Legal experience preferred.
• Bilingual (English/Spanish) required.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

FIRM BENEFITS

The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):

• Competitive Wage
• Paid Time Off, Holiday, Bereavement, and Sick Time
• 401K Retirement Savings Plan with Firm match
• Group Medical/Dental/Vision Plans
• Employer-Covered Supplemental Benefits
• Voluntary Supplemental Benefits
• Annual Performance Reviews

Equal Opportunity Statement

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.