Case Manager- Behavioral Health

360X Staffing; City of Rochester (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A staffing agency in New York seeks a qualified professional for care management services. The role requires a Bachelor's Degree in Social Work or related fields, with at least 2 years of community outreach experience. Responsibilities include developing care plans, providing information and referrals, and collaborating with health professionals. Candidates must have excellent communication skills and the ability to work independently. This position offers the opportunity for fieldwork and home visits.

Qualifications

• Minimum of 2 years’ experience in a community outreach.
• Direct Health Home program experience.
• 3 years’ experience in a community outreach if CASAC certified.

Responsibilities

• Provides care management services to members eligible for Health Home services.
• Receives referrals of members and schedules appointments.
• Develops a plan of care with members and providers.
• Collaborates with team members about barriers to care.

Skills

Communication skills

Interpersonal skills

Collaboration

Time management

Education

Bachelor's Degree in Social Work, Counseling or related field

Credentialed Alcohol and Substance Abuse Counselor (CASAC)

Job description

• Provides care management services to specific population eligible for Health Home services. Provides information, referrals, consultation and/or care management on health and psychosocial issues.
• This position works with substantial independence in the field, with consultation available from Clinical Team Lead and/or Supervisor, as needed.
• Receives referrals of members for Health Home services from internal and external sources.
• Contacts referral and addresses any urgent /emergent issues and schedules an appointment for a face to face intake.
• Develop a plan of care with members and involved providers.
• Develops therapeutic relationship with member utilizing person centered interventions based on the member’s level of activation and presenting conditions
• Disseminates this information to all individuals who are involved in members’ care, as approved by member.
• Determines need and makes recommendations for continuation of or change in services
• Seeks out consultation/information for complex medical, behavioral health or psycho-social, as needed.
• Collaborate with other members of team related to member needs, barriers to care and outcome enhancement strategies.
• Travel as needed for home visits and community activities.
• Bachelor's Degree in Social Work, Counseling or related field with a minimum of 2 years’ experience in a community outreach
• Direct Health Home program experience.
• A combination of training and education that meets the above knowledge and skill level OR Credentialed Alcohol and Substance Abuse Counselor (CASAC) with a minimum of 3 years’ experience in a community outreach or equivalent position
• Knowledge of and ability to work collaboratively with providers and county/community health and human services.
• Ability to demonstrate excellent communication skills both oral and written as well as strong interpersonal skills.
• Proven ability to work independently and to be able to manage time appropriately