Case Manager Assistant (Walla Walla)

Blue Mountain Heart To Heart; Washington (District of Columbia); On-site; Full time

Job summary

A nonprofit organization is seeking a full-time Case Manager Assistant for its HIV/AIDS case management program. The role involves providing case management assistance, ensuring client confidentiality, and supporting Spanish-speaking clients. The ideal candidate will be bilingual and have experience in social services, contributing to the organization's mission of improving public health.

Benefits

Health insurance

10% benefit payment toward programs

160 hours of personal time annually

11 holidays a year

Qualifications

• 2–5 years' experience in social services preferred.
• Must have a driver's license.

Responsibilities

• Provide case management assistance to Supervisory Case Manager.
• Ensure confidentiality of all clients.
• Conduct monthly food distribution for clients.

Skills

Bilingual in English and Spanish

Client confidentiality

Clear communication

Education

High school diploma or equivalent

Job description

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##### We care about your working environment, especially in these challenging times. BMHTH commits to a healthy work/home balance and understands that the conditions of serving stigmatized patient populations are more than challenging right now. As a nonprofit, we are mission-focused on improving individual and community public health. We want you to feel fulfilled as a staff member, not burn out. All permanent positions over 20 hours weekly come with health insurance and a 10 percent benefit payment toward certain programs, including retirement accounts, 529 tuition savings plans, and/or child care service expenses. All full-time positions accrue 160 hours of personal time annually, and receive 11 holidays a year. Please see our positions listed below.

#### **Case Manager Assistant (Walla Walla)**

This is a full-time, permanent position in our HIV/AIDS case management program. Applicants should understand the need for client confidentiality. Position is hourly with a hiring range of $25--$27 per hour. This position is eligible for full benefits from the agency. **Candidates must be bilingual and fluent in Spanish and English.**

Duties

• Understand and adhere to Washington State Standards for HIV Case Managers
• Ensure confidentiality of all Blue Mountain Heart to Heart (BMHTH) clients, current and former
• Provide case management assistance to Supervisory Case Manager (SCM), as needed, including direct service to clients when SCM is not available
• Translate program and clinical information for monolingual Spanish speaking clients
• Provide timely, accurate, and complete reporting on the status of BMHTH's case management services as required by its contract holders and the executive director, including monthly reports and quarterly reports to the state Department of Health (DOH), and other reporting as needed
• Oversee BMHTH's quality improvement program to ensure excellence of service delivery to clients
• Conduct a monthly food distribution for clients and a bi-monthly nutritional supplemental program
• Attend HIV case management training as required by DOH
• Support SCM for holiday season and World AIDS Day-related events
  
  

Expectations

• Timely reporting to work
• Clear written and oral communication with supervisor, coworkers, clients, and contract holders
• On-time, accurate, and complete paperwork support for clients, BMHTH, and its contract holders
• "No surprises" communication
• Active engagement at work to enhance services and deliver quality services
• Initiative taking in continuing education on work-related duties
  
  

Qualifications

• High school diploma or equivalent required, 2--5 years' experience working in social services preferred
• Must have driver's license
• Must be bilingual in English and Spanish with fluency
  
  

**To apply, email Crystal at [e-mail] with a resume and a cover letter.**

Blue Mountain Heart to Heart is a 501(c)3 nonprofit headquartered in Walla Walla, WA. We are an Equal Opportunity Employer, and our statement of nondiscrimination reads: Eligibility for employment and advancement or promotion and entitlement to benefits accruing there from shall be without regard to race, sex, age, color, creed, religion, sexual orientation, gender identity or expression, national origin, or disability.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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