Case Manager Assistant

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health seeks a Case Manager Assistant to support Case Managers with patient-related tasks and clinical interventions. You will assist patients, families, and others seeking help from Case Management & Social Work Services, including tasks like updating resources and assisting with medication fund programs.

The role emphasizes strong communication, organizational skills, and the ability to multitask and adapt to changing priorities, while maintaining professional conduct and

Qualifications

• High School diploma or GED required.
• Associate's degree preferred or equivalent healthcare experience.
• Fluent reading, writing and speaking English required.

Skills

Verbal communication

Written communication

English fluency

Critical thinking

Organizational skills

Multitasking

Interpersonal skills

Professionalism

Adaptability

Mobility

Self-motivation

Education

High School diploma or GED

Associate's degree or healthcare experience

Job description

Job Description

GENERAL SUMMARY:

The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

Qualifications:

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma or G.E.D. equivalent
• Associate's degree preferred or equivalent healthcare experience

REQUIRED SKILLS & COMPETENCIES:

• Good verbal and written communication skills
• Ability to read, write, and speak English fluently
• Strong critical thinking and problem-solving skills
• Good organizational skills
• Ability to multitask effectively
• Strong interpersonal skills with ability to develop and maintain trusting relationships
• Ability to conduct self in a professional manner
• Flexibility and adaptability to changing priorities
• Ability to complete assigned tasks with minimal supervision
• Physical ability to move freely about the facility to visit patients