Case Manager Assistant

Ohio District 5 Agency On Aging; Springfield Township (OH); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

403(b)

Continuing education credits

Dental insurance

Employee assistance program

Health insurance

Health savings account

License reimbursement

Life insurance

Mileage reimbursement

Paid sick time

Paid time off

Retirement plan

Vision insurance

Job summary

Ohio District 5 Agency On Aging is hiring a Licensed Practical Nurse to support case managers in care transition after hospital or nursing home discharge. You will contact individuals by phone, mail supporting tools, and coordinate access to PASSPORT and Assisted Living Waiver services.

Responsibilities include updating waiver details, documenting communications, monitoring service delivery, and performing timely home visits and assessments with no evenings, no weekends, and no on-call time.

Qualifications

• Must be licensed LPN in Ohio.
• Travel across multi-county service area.
• Ability to lift up to 30 pounds for home visits.
• Strong communication with clients, providers, and staff.
• Familiar with basic computer skills.

Responsibilities

• Conducts phone calls with individuals after discharge to complete care transition.
• Mails zone management tool after discharge.
• Assist case manager by providing information to access services.
• Update waiver service details per case manager direction.
• Document emails/voicemails and adjust service plans.
• Monitor service delivery and resolve issues with providers/clients.
• Complete service suspends in collaboration with case manager.
• Conduct timely home visits and assessments as needed.
• Maintain documentation per program specifications.
• Interact with older adult clients by phone and in-person visits.
• No evenings, no weekends, no on-call time.

Skills

Verbal communication

Written communication

Travel ability

Organizational skills

Critical thinking

Teamwork

Education

LPN license (Ohio)

Certification within 12 months

Tools

Microsoft Word

Job description

Description

Licensed Practical Nurses-We are an essential service providing Agency.

Are you looking for a fun working environment with lots of perks as you make a difference in peoples' lives and communities? Great! The Area Agency on Aging wants to talk with you!

This position is established to support case managers by implementing authorized changes, services and contacts for PASSPORT and Assisted Living Waiver individuals.

Details:

• Conducts phone calls with individuals following hospital/nursing home discharge to complete care transition activity.
• Mails zone management tool to individuals following discharge with qualifying diagnosis.
• Assists the case manager by providing individual/informal support information to assist in gaining access to any necessary services regardless of funding source which enables individuals to remain in their community living arrangement.
• Accurately and timely completes changes to the amount, scope, and duration of waiver services at the direction of the case manager.
• Documents emails or voice mails from service providers in case notes and make corresponding adjustments to the service plan.
• Contacts service providers or individuals/informal support to monitor service delivery and resolve service provision problems.
• Completes service suspends in collaboration with case manager.
• Conducts timely home visits, Level of Care and Comprehensive assessments as needed, according to program specifications.
• Accurately maintains all appropriate documentation in formats and time frames prescribed by the PAA and the Ohio Dept. of Aging.
• Utilizes electronic tools and software to complete tasks. LSW's or RN's will have an interactive contact with, primarily, older adult clients by phone and in-person visits
• NO EVENINGS, NO WEEKENDS, NO 'ON-CALL' time
• Knowledgeable in Word & Excel

Requirements

Requirements: Position Requirements:

• Licensed Practical Nurse holding an active license to practice in the State of Ohio
• Ability to travel in a multi-county service area and access private homes and facilities, which may not be readily accessible.
• Ability to carry job related items weighing up to 30 pounds into private homes and facilities which may not be readily accessible.
• Ability to relate well with all individuals, community agencies, and Area Agency staff.
• Strong verbal and written communication skills.
• Knowledgeable in Microsoft Word and basic computer skills.
• Successful completion of the Ohio Dept. of Aging certification required within 12 months of employment.
• Ability to communicate professionally, respectfully, and effectively.
• Ability to make sound decisions and demonstrate critical thinking skills.
• Ability to prioritize, organize and maintain accuracy in a flexible job environment.

Benefits

• 403(b)
• Continuing education credits
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Mileage reimbursement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance