Case Manager - Assertive Community Treatment/ACT (63928)

Aurora Mental Health & Recovery; Aurora (CO); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Health insurance (Kaiser)

Dental & Vision insurance

403(b) retirement plan with company-m

Paid vacation & sick leave

Holiday pay & floating holidays

Employee Assistance Program

Job summary

Aurora Mental Health & Recovery is hiring a full-time ACT Case Manager in Aurora, CO. You will provide direct client support, coordinate care, and assist with benefits processing, within an onsite, Monday–Friday work schedule.

The bilingual differential pay and comprehensive benefits reinforce our commitment to community-based recovery. The role focuses on helping adults with serious mental illness access services, plan care, and engage in supported living and employment opportunities through an

Qualifications

• Bachelor’s degree as listed or equivalent behavioral health experience.
• Strong understanding of behavioral health services and community resources.
• Ability to document and coordinate care efficiently.

Responsibilities

• Provide direct client contact and coordinate care for ACT participants.
• Assist clients with applications for income, medical, housing, or other benefits.
• Arrange transportation to access needed services and resources.
• Deliver comprehensive psychosocial services to improve functioning.
• Help clients set goals and plan for appropriate services.
• Instruct clients in daily living skills, medications, budgeting, and safety.
• Support clients in finding employment opportunities and vocational programs.
• Educate families and community partners to maximize benefits.

Skills

Communication skills

Crisis intervention

Care coordination

Client advocacy

Attention to detail

Team collaboration

Education

Bachelor's degree in psychology, social work or related human services degree

Bachelor's Degree in unrelated field with at least one year of behavioral health experience

Job description

Join our Assertive Community Treatment (ACT) program at Aurora Mental Health & Recovery (AMHR) as a full‑time Case Manager and make a difference in the lives of adults diagnosed with serious mental illness.

ACT is a team‑based treatment approach aimed at helping individuals live successfully in their community and supporting their recovery. Our interdisciplinary team provides a wide range of services, from peer support to medication management, directly within the client’s environment.

As the ACT Case Manager, you will have direct client contact, coordinate care, manage SSI/SSA payee funds and serve as an essential resource for clients and the team. The ideal candidate will be compassionate, detail‑oriented, and able to guide clients through the process of acquiring services and scheduling appointments. This is an opportunity to grow your clinical career while positively impacting our clients’ lives.

Schedule

This position is fully Onsite/In‑person. The schedule is Monday – Friday, 8:30 am – 5:00 pm.

Salary for this role

The starting wage is based on experience and company equity. Paid bi‑weekly.

• $21.46 - $32.19 per hour

Bilingual Language Differential Pay

Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi‑weekly basis across 26 pay periods, and prorated based on hire date and full‑time equivalency (FTE). Eligibility and payment are subject to the language requirements of the position and the employee’s demonstrated proficiency in the language.

Essential Functions

Some or all of the following essential functions will be relevant to the Case Manager role, depending on the specific clinical team where work is performed:

• Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.
• Ensure clients' access to needed services and community resources by arranging for transportation.
• Provide comprehensive psychosocial services designed to improve or maintain clients' abilities to function effectively.
• Help clients evaluate strengths and symptoms, and facilitate clients in setting their own goals and plan for appropriate services.
• Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services.
• Help clients develop social skills, interests, and leisure time activities, including opportunities for age‑appropriate activities.
• Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate.
• Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with clients, to maximize benefits and minimize problems associated with the presence of these persons in the community.
• Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.
• Reach out to eligible clients, inform them of, and educate them about available services in the community.

Qualifications

• Bachelors degree in psychology, social work or other related human services degree.
• Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
• Valid Colorado Driver's License with a driving record that meets organization's requirements.
• Demonstrated interest in behavioral health field
• Ability to assess crisis situations and intervene appropriately.
• Knowledge of community resources.
• Basic understanding and ability to work with differing behavioral health presentations.
• Knowledge of community resources.
• Effective organizational skills.
• Effective written and verbal communication skills.
• Preferred: Bilingual

Required Vaccination and TB Test

AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive negative TB test results prior to their first day of hire. Proof of the flu shot and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested.

Benefits

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long‑term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 1 floating holiday (hours calculated pro‑rata basis on full-time equivalency)
• The company observes 10 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*
• Eligible for benefit if working 30 hours per week or more

Our Mission

Mission: Deeply rooted in our diverse community, we deliver state‑of‑the‑art care and meaningful outcomes that impact emotional well‑being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork.

We are an Equal Opportunity Employer

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.