Case Manager - Homeless Services (63816)

Aurora Mental Health & Recovery; Aurora (CO); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental, vision, and flexible spending

403(b) retirement plan with 100% vest

Vacation and sick pay

Holiday pay

Employee Assistance Program

Short term disability

Job summary

Aurora Mental Health & Recovery (AMHR) is seeking a full-time Case Manager for our Homeless Services team in Aurora, CO. This on-site role manages a caseload of 12–15 clients in a permanent supportive housing program, assisting with housing opportunities, benefits, and access to health services.

The position emphasizes dignity, respect, and collaborative problem-solving within a multidisciplinary team to help clients achieve stability and independence.

Qualifications

• Bachelor's degree in psychology, social work or related human services degree.
• Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
• Valid Colorado Driver's License with a driving record that meets organization's requirements.
• Demonstrated interest in behavioral health field.
• Ability to assess crisis situations and intervene appropriately.
• Knowledge of community resources.
• Effective written and verbal communication skills.
• Preferred: bilingual

Responsibilities

• Serve as payee for clients who require assistance to manage their finances.
• Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.
• Ensure clients' access to needed services and community resources by arranging for transportation.
• Provide comprehensive psychosocial services designed to improve or maintain clients' abilities to function effectively.
• Help clients evaluate strengths and symptoms, and facilitate clients in setting their own goals and plan for appropriate services.
• Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services.
• Help clients develop social skills, interests, and leisure time activities, including opportunities for age-appropriate activities.
• Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate.
• Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with clients, to maximize benefits and minimize problems associated with the presence of these persons in the community.
• Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.
• Reach out to eligible clients, inform them of, and educate them about available services in the community.

Education

Bachelor's degree in psychology, social work or other related human services degree

Job description

Job Details: Job Location: Homeless Services: 1544 Elmira Street, Aurora, CO 80010 - Aurora, CO 80010, Position Type: 1 FTE (40hrs/wk, benefited), Education Level: Bachelor's Degree, Salary Range: $21.46 - $32.19 Hourly, Job Shift: Fully In-Person/On-Site, Looking for a meaningful opportunity to grow your career in behavioral health while making a direct impact in your community? Join Aurora Mental Health & Recovery (AMHR) as a full-time Case Manager with our Homeless Services team, where you’ll help individuals experiencing homelessness and housing instability build greater stability, independence, and hope. In this hands-on role, you’ll assist clients with navigating housing opportunities, benefits, basic needs, mental health services, and community resources, while also providing ongoing support to a caseload of approximately 12–15 clients in our permanent supportive housing program. You’ll work alongside therapists and a multidisciplinary team that values collaboration, shared knowledge, lived experience, curiosity, and learning from one another. We’re looking for someone who is adaptable, proactive, organized, and creative in solving problems; someone who can balance urgent client needs while approaching every person with dignity and respect. If you’re ready to do meaningful “groundwork,” learn from an experienced team, and build your skills while helping clients move toward lasting stability, we’d love to meet you.

Schedule.

This position is fully onsite/in-person. Flexible scheduling options are available, including a traditional 5 x 8-hour schedule (Monday–Friday, 8:30 a.m.–5:00 p.m.) or a 4 x 10-hour schedule (8:00 a.m.–6:30 p.m.), with a designated day off on Tuesday, Thursday, or Friday.

Salary for this role.

The starting wage is based on experience and company equity. Paid bi-weekly.

$21.46 - $32.19 per hour

Essential Functions:

• Serve as payee for clients who require assistance to manage their finances.
• Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.
• Ensure clients' access to needed services and community resources by arranging for transportation.
• Provide comprehensive psychosocial services designed to improve or maintain clients' abilities to function effectively.
• Help clients evaluate strengths and symptoms, and facilitate clients in setting their own goals and plan for appropriate services.
• Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services.
• Help clients develop social skills, interests, and leisure time activities, including opportunities for age-appropriate activities.
• Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate.
• Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who come into contact with clients, to maximize benefits and minimize problems associated with the presence of these persons in the community.
• Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.
• Reach out to eligible clients, inform them of, and educate them about available services in the community.

Qualifications: Requirements:

• Bachelors degree in psychology, social work or other related human services degree.
• Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.
• Valid Colorado Driver's License with a driving record that meets organization's requirements.
• Demonstrated interest in behavioral health field
• Ability to assess crisis situations and intervene appropriately.
• Knowledge of community resources.
• Basic understanding and ability to work with differing behavioral health presentations.
• Knowledge of community resources.
• Effective organizational skills.
• Effective written and verbal communication skills.
• Preferred: Bilingual

Required Vaccination and TB Test.

AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive negative TB test results prior to their first day of hire. Proof of the flu shot and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested.

Benefits:

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 1 floating holiday (hours calculated pro-rata basis based on full-time equivalency)
• The company observes 10 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*

*Eligible for benefit if working 30 hours per week or more

Our Mission.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.