Case Manager Adult

Wyandot Behavioral Health Network; Kansas City (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Wyandot Behavioral Health Network is seeking a dedicated Case Manager to support adults with severe mental illness, coordinating services across behavioral health, medical, housing, and community resources. You will advocate for clients and develop individualized care plans in collaboration with an interdisciplinary team.

The role emphasizes compassionate, person-centered care, cultural sensitivity, and ongoing documentation to meet Medicaid and organizational standards, with travel within the

Qualifications

• Bachelor's degree in Social Work or related field.
• 4 years experience in behavioral health (preferred).

Responsibilities

• Build trusting, recovery-oriented relationships with individuals and families.
• Complete comprehensive assessments and develop individualized care plans.
• Coordinate services across behavioral health, medical, housing, and community resources.
• Advocate for clients with healthcare providers, schools, courts, social service agencies.
• Monitor client progress and adjust care plans as needs change.

Skills

Interpersonal skills

Communication

Relationship building

Time management

Documentation

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Make a Difference Every Day

Are you passionate about helping individuals overcome barriers and achieve meaningful recovery? As a Case Manager, you will play a vital role in supporting adults living with severe mental illness by connecting them to the services, resources, and relationships they need to thrive. This is a community-based position that combines advocacy, care coordination, and relationship-building to empower individuals on their recovery journey. You'll work alongside an interdisciplinary team of behavioral health professionals, medical providers, families, and community partners to ensure every person receives compassionate, person-centered care.

As a Case Manager, You Will:

• Build trusting, recovery-oriented relationships with individuals and their families.
• Complete comprehensive assessments and collaborate with clients and the treatment team to develop individualized care plans.
• Coordinate services across behavioral health, medical, housing, employment, education, and community resources.
• Advocate for clients with healthcare providers, schools, courts, social service agencies, and other community organizations.
• Connect individuals to benefits, community resources, and supportive services that promote independence and wellness.
• Help clients navigate crises by providing support, intervention, and linkage to appropriate services.
• Monitor client progress and adjust care plans as needs change.
• Maintain timely, accurate documentation that meets Medicaid, regulatory, and organizational standards.
• Participate in treatment team meetings, supervision, and ongoing professional development.
• Travel throughout the community to meet clients where they are, including providing transportation when appropriate.
• Promote culturally responsive, trauma-informed, and person-centered care in every interaction.

Successful Case Managers:

• Treat every individual with dignity, respect, and compassion.
• Help clients achieve meaningful recovery goals through effective care coordination.
• Build strong partnerships with community organizations and referral sources.
• Meet productivity and documentation expectations while delivering high-quality services.
• Stay current on best practices, regulations, and professional standards.
• Foster collaboration, teamwork, and a positive workplace culture.

What We're Looking For

Education

• Bachelor's degree in Social Work, Psychology, Rehabilitation, Human Services, or a related behavioral health field.
• Equivalent education and relevant experience may be considered in place of a degree.(4 years experience)

Preferred qualifications include:

• Experience working in behavioral health, community mental health, outreach, or case management.
• Experience supporting individuals living with severe and persistent mental illness or serious emotional disturbance.
• Knowledge of recovery-oriented, trauma-informed, and community-based services.

You Will Thrive In This Role If You Have:

• Strong interpersonal, communication, and relationship-building skills.
• The ability to work independently while collaborating effectively with a multidisciplinary team.
• Excellent organizational and time management skills.
• Experience coordinating care across multiple systems and community providers.
• Confidence facilitating meetings and advocating on behalf of clients.
• Strong documentation and computer skills, including Microsoft Office.
• Cultural awareness and the ability to work respectfully with diverse populations.
• A commitment to ethical, person-centered, and strengths-based care.

Requirements

• Valid, non-expired driver's license.
• Reliable transportation with current comprehensive automobile insurance and a satisfactory driving record.
• Willingness to travel throughout the service area and transport clients as needed.
• Ability to successfully complete required background screenings, including criminal history and Kansas Child Abuse/Neglect Registry clearance.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Why Join Our Team?

This is more than a case management position—it's an opportunity to make a lasting impact in your community. You'll work alongside dedicated professionals who believe in recovery, collaboration, and treating every individual with dignity and respect. We are committed to supporting your professional growth through ongoing training, supervision, and continuing education while providing meaningful work that changes lives every day.