CASE MANAGER 3

Arizona State Government; Chandler (AZ); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

ASRS retirement

Paid holidays

Vacation time

Sick time

Tuition Reimbursement

Wellness plans

Job summary

The Arizona Department of Economic Security (DES) seeks a Case Manager 3 in Chandler, AZ to support individuals with developmental disabilities and their families. You will visit members in their homes, develop Individual Support Plans, and coordinate with multiple agencies to ensure appropriate services and referrals.

Responsibilities include documenting progress, attending staff and statewide meetings, and guiding a team of coordinators in the supervisor's absence.

Qualifications

• Knowledge of developing Individual Support Plans and related procedures.
• Knowledge of federal/state statutes and agency policies.
• Understanding of case management principles and community resources.
• Ability to write clear progress notes and maintain case records.

Responsibilities

• Drive to on-site visits to members/families and develop relationships; convene ISP meetings.
• Provide crisis support and attend meetings with members/families and providers.
• Gather data to determine eligibility determinations and re-determinations.
• Prepare reports and maintain case records; attend trainings and meetings.

Skills

Case management

Regulations

Community resources

Written communication

Interviewing

Confidentiality

Team leadership

Education

RN license

Bachelor's in Social Work/Psychology/Education/Counseling

Job description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGER 3

Job Location:

Address: Division of Developmental Disabilities
125 East Elliot Road, Chandler, Arizona 85225

Posting Details:

Salary: $52,000.00 - $56,000.00

Grade: 18

Closing Date: September 1, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. DES provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

• In compliance with requirements, drive vehicle to conduct on-site visits to members/families’ homes and meet with members/families to develop relationships and become familiar with family dynamics/needs/supports and make appropriate referrals to community agencies. Convene and facilitate multi-disciplinary Individual Support Plan meetings to determine and identify services.
• Provide assistance and support to members/families in crisis. Attend meetings with members/families, service providers and others as required.
• Compile information from a variety of sources to make recommendations for eligibility determinations and re-determinations of eligibility.
• Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as Supervisor in Supervisor’s absence.

Knowledge, Skills & Abilities (KSAs):

Knowledge Of:

• Methods, procedures and techniques used in the development of Individual Support Plans.
• Federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
• Principles and practices of case management.
• Community resources, medical and behavioral health issues and terminology.

Skills In:

• Written and oral communication to convey a wide variety of information.
• Initiating, developing and maintaining member service plans.
• Interviewing.
• Counseling and interacting with members and family members.

Ability To:

• Maintain confidentiality.
• Work independently and within diverse work teams.
• Lead a team of Support Coordinators in the absence of the supervisor.

Selective Preference(s):

NA

Pre-Employment Requirements:

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
• A Bachelor’s Degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Teresa Brown at 480-673-0590 or [e-mail].

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-673-0590 or [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.