CASE MANAGER 2 - SKILLBRIDGE

Arizona Department of Administration; Phoenix (AZ); On-site; USD 30,000 - 50,000; Part time

Job summary

Department of Economic Security (DES) in Phoenix invites applications for a Case Manager 2 - SkillBridge Intern. The role supports the Division of Developmental Disabilities, providing services and planning to improve quality of life for Arizonans.

Interns must meet SkillBridge criteria, be separating from the military, and may transition to full-time employment. The internship lasts up to six months with an internship wage of about $50,150.05.

Qualifications

• Knowledge of HIPAA and patient privacy requirements.
• Awareness of medical and behavioral health issues and terminology.
• Knowledge of Person-Centered Service Plan (PCSP) development.
• Familiarity with federal/state statutes and agency policies affecting disability services.
• Understanding principles and practices of case management.

Responsibilities

• Drive a vehicle for on-site member visits and meetings.
• Develop, review, monitor PCSP and document progress.
• Facilitate meetings and referrals for services.
• Collaborate with community agencies to support members and families.
• Write progress notes and prepare reports and special projects.

Skills

HIPAA

Behavioral health knowledge

PCSP knowledge

Regulations & policies

Case management principles

Interviewing

Counseling

Problem solving

Education

Arizona RN license

Bachelor's in Social Work

Bachelor's in Human Services

Job description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGER 2 - SKILLBRIDGE

Must be able to complete a minimum of 8 weeks and up to a maximum of 6 months SkillBridge internship. Must be separating from the Military. Has served at least 180 days on active duty.

Job Location:

Division of Developmental Disabilities (DDD)

8620 North 22nd Avenue, Phoenix, Arizona 85021

Posting Details:

This position is an Internship DOW Skillbridge position. The Internship can be up to 6 months, depending on Service Member's availability. Upon successful completion of the internship, if selected for full time employment the pay range will be: $50,150.05

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES’ video. Come join the DES Team! The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 2 - SkillBridge Intern. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

• Drive a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss service needs and supports
• Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated. timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
• Facilitate meetings and program visits to assist with member/family choices; Complete referrals for assessed/covered services.
• Collaborate with community agencies to provide assistance and support to members and families in crisis.
• Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Health Insurance Portability and Accountability Act (HIPAA)
• Medical and behavioral health issues and terminology
• Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP).
• Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
• Principles and practices of case management

Skills in:

• Developing, evaluating, and maintaining member service plans
• Interviewing, counseling, and interacting with members and family members
• Problem identification and resolution

Ability to:

• Work independently and within diverse work teams
• Organize and manage case load
• Document case files and information within the required/mandated timelines
• Maintain confidentiality
• Drive a motor vehicle

Selective Preference(s):

NA

Pre-Employment Requirements:

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI).
• A Bachelor’s Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
• Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

Not Eligible - This is a SkillBridge Internship position.

Retirement:

Not Eligible - This is a SkillBridge Internship position.

Contact Us:

For questions about this career opportunity, please contact Joseph Deserio at 480-589-4222 or [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-589-4222 or [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.

Advertised:

21 Sep 2026 US Mountain Standard Time