Case Manager - 000D7 (ON4005) - Mon-Fri 10AM-6PM

WELLLIFE NETWORK INC; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) retirement plan (with matching)

Paid time off and holidays

Wellness program

Job summary

WellLife Network is seeking a Case Manager to provide direct care and support to residents of Abbey Manor CR/SRO in New York. You will coordinate services, monitor progress, document outcomes, and participate in crisis intervention and safety planning.

You may work across residences, day treatments, and habilitation settings. The role emphasizes compassionate, client-centered care with attention to housing stability, community integration, and collaborative service delivery.

Qualifications

• Bachelor's Degree preferred with a minimum of 1 year working with homeless, mentally ill chemical abusers or; An Associates Degree and 2 or more years working with special populations or; A High School Diploma and 3 years experience with special populations.

Responsibilities

• Provide direct care services to consumers, including planning and implementation of goals and training to develop daily living skills.
• Coordinate services and ensure quality care; monitor progress and maintain documentation.
• Assist in planning and coordinating recreational/social activities and community integration.
• Attend area case management meetings and participate in incident reporting and crisis intervention as required.
• Maintain consumer files and ensure confidentiality; transport to various sites as needed.

Education

2 Year Degree

Job description

Job Details: Job Location: Eastchester Road - New York, NY, Education Level: 2 Year Degree, Salary Range: $26.24 - $26.24Hourly, Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary

The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the consumers. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.

Essential Accountabilities

1. Provide direct care services to consumer, including planning and implementation of goals and training, which will develop and enhance activities of daily living skills. These include but are not limited to:
   • Budgeting
   • Grooming
   • Nutritional planning
   • Use of public transportation/travel training
   • Use of community resources/community integration
   • Shopping/menu planning
   • Housekeeping
   • Sexual development/socialization skills
   • Physical health maintenance
   • Assertiveness/self advocacy training
   Monitor consumer’s progress. Tasks essential to those duties include, but are not limited to: seeing, hearing and observing consumers, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding and utilize public transportation (bus, subway) use of telephone to make and receive calls.
2. Responsible to coordinate evacuation and ensure consumers’ safety in emergency situations (i.e., fires, fire drills). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.
3. Responsible for all necessary written documentation including:
   • Functional assessments; initialed and updated
   • Medication updates
   • Progress notes
   • Quarterly service plans
   • Completion of progress reports and other assigned paperwork
4. Assist consumers in planning and coordination of recreational/social activities. At times this may require escorting consumers to these activities and/or participate in moderate physical activities as part of this task.
5. Responsible for the maintenance and updating of all consumer files on a monthly basis.
6. Attend all area case management meetings.
7. Responsible for immediate reporting and documentation of all incidents to immediate supervisor and/or the Deputy Director of MHS and documentation of the incident report within 24 hours.
8. Responsible for crisis intervention, providing incident reports and follow-up as required.
9. Participate in consumer meetings and conduct all 30-day follow-ups on discharged consumers.
10. Must be able to transport self to various sites.
11. Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.
12. Ability to count, add, subtract, and manage money.
13. Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.
14. If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the techniques taught in each area a required function of the position; CPR/First Aid, Medication Supervision, Cultural Competence, CPI, TIP-42, Motivational Interviewing, and Suicide Assessment and Prevention.

Other Responsibilities

1. Participate in activities of other staff members in their absence or during periods of staff shortage.
2. Represent the agency at meetings, trainings not otherwise specified.
3. Ability to work flexible schedule as work schedule and locations are subject to change.
4. Drive facility vehicle when the need arises (escort, field trips, etc.).
5. Maintain confidentiality at all times.

This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions.

About WellLife Network

WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support. We believe every person deserves dignity, respect, and the opportunity to thrive—and we reflect that in everything we do.

#INDDSP/INDCSP

Qualifications: A Bachelor’s Degree preferred with a minimum of 1 year working with homeless, mentally ill chemical abusers or; An Associates Degree and 2 or more years working with special populations or; A High School Diploma and 3 years experience with special populations.