Senior Program Coordinator - ON1004 - Mon-Fri 10AM-6PM

WellLife Network; New York (NY); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) matching

Flexible spending accounts

Summer Fridays

Gym passes

Life insurance options

Tuition assistance

Mentorship and leadership training

Job summary

WellLife Network is seeking a Full-Time Supervisor to oversee case managers, ensuring compliant and effective service delivery to consumers. This role involves staff management, training, and direct interaction with clients. The ideal candidate will have a Master's degree in Social Work or related field and significant experience in mental health services.

Qualifications

• At least 4 years experience in Mental Health, including 2 years supervisory experience.
• Must have access to public transportation.
• Valid Driver's License preferred.

Responsibilities

• Supervises and coordinates work of case managers.
• Ensures delivery of services in a safe manner.
• Acts as liaison between consumer and landlord.

Skills

Supervision

Mental Health

Communication

Education

Masters Degree in Social Work

LMSW or LCSW preferred

Job description

Job Details

Job Location: Supporting Housing Bronx SRO - Bronx, NY

Position Type: Full-Time

Education Level: Graduate Degree

Salary Range: $85000.00 - $85000.00 Salary/year

Travel Percentage: None

Job Shift: Day

Job Category: Nonprofit - Social Services

Job Description

About WellLife Network:WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: Supervises and coordinates the work of case managers, engaged in providing enhanced ADL (Activities for Daily Living) skills to a resident population of apartment program consumers. Ensures compliance with all appropriate laws and regulations. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.

Essential Accountabilities

1. To ensure delivery of service in a safe and therapeutic manner; in order to help consumer to move forward in their recovery. Minimize risk and reduce crisis situations.

2. Provide Clinical supervision and coordinates the activities of Case managers.

3. Communicating Agency plans, programs, and policies; and ensuring the consistent application of Agency policies and procedures.

4. Coordinating, and reviewing work to promote efficient operations in accordance with OMH regulations

5. Interviewing, selecting, hiring and orienting new staff; providing job-specific training regarding assigned tasks; conducting annual performance appraisals; counseling on personal development needs of staff and developing action plans.

6. Acts as liaison between consumer and landlord. Visits consumers homes a minimum monthly to monitor delivery of services, ensuring a safe and well-maintained environment.

7. Secure, coordinate, and monitor services delivered by vendors providing clinical, medical, dental, psychological/psychiatric, and/or vocational services, as well as attendance at a variety of day programs.

8. Provide ongoing support in the following areas: Money management, Medication management, Daily living skills, Community integration, Maintenance of sobriety, Symptom management.

9. Develops, promotes, and coordinates recreational/social programs and activities.

10. Ensures the accurate and timely completion of all area documentation, including but not limited to: consumer records, time cards, incident reports, and agency reports. Audits charts routinely to ensure compliance with PSCH, OMH, and Medicaid standards.

11. Liaisons with Intake and Fiscal departments, on behalf of consumers.

12. Participates in a variety of meetings (e.g., area, management, supervision) and on various committees, as deemed appropriate by supervisor.

13. Attend Community Meetings with consumers.

Qualifications

Masters Degree in Social Work (LMSW, LCSW preferred), Psychology, or other related field. At least 4 years' experience in Mental Health, including at least 2 years supervisory experience required.

Must have access to public transportation; valid Driver's License, in good standing, with access to a motor vehicle preferred.

Must be able to be on-call for 24 hours, as necessary.

Benefits and Perks:At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!