Case Manager

City of Arlington; United States; On-site; USD 62,000 - 77,000; Full time

Job summary

City of Arlington seeks a Case Manager for the Community Court to conduct risk/need assessments and support participants toward successful court outcomes.

You will collaborate with researchers on data collection, assist with grant documentation, and coordinate with service providers to address housing, employment, and education needs. This is a grant-funded position with opportunities to influence community outcomes.

Qualifications

• Bachelor’s degree in criminal justice or social work or equivalent court experience.
• Proven ability to manage multiple tasks and timelines.
• Experience with grant documentation and reporting is a plus.

Responsibilities

• Assess risk/need of Community Court participants and advise the judge.
• Collaborate with researchers to randomize data and submit grants.
• Screen participants for eligibility and guide them through the process.
• Coordinate with service providers and stakeholders to address needs.
• Assist in federal reporting and financial documentation.

Skills

Interpersonal communication

Public speaking

Time management

Discretion & judgment

Data entry

Problem solving

Administrative support

Microsoft Excel

Education

Bachelor’s degree in criminal justice or social work

4–5 years equivalent court experience

CJIS certification within 90 days

Texas Class C driver’s license

Tools

InCode

Just Grants

Job description

SALARY $61,733.50 - $77,166.85

JOB SUMMARY

Under the direction of the presiding judge and the day-to-day supervision of the community court grant administrator, the case manager will conduct risk/need assessments with community court participants and make recommendations to the community court judge overseeing participants’ cases. The case manager will work with third party researchers to randomize and submit data, as well as assist with compiling and submitting grant documentation. The case manager will work with community court participants and service providers to screen participants for community court and assist them with navigating the process to successful completion. This is a grant funded position.

ESSENTIAL JOB FUNCTIONS:

• Speaks with Community Court participants to ascertain areas of risk related to potential re-offense (e.g., lack of education, social support, etc.)
• oAlso determines areas of need for community court participants (e.g., housing, employment.)
• Provides recommendations to the community court judge with regards to which community services (e.g., training services, community service, etc.) would be most appropriate for individual community court participants.
• Meets with community service providers and advisory board members to gather community feedback regarding needs in the community, common criminal complaints, etc.
• Assists the community court grant administrator in implementing that feedback into the community court program.
• Meets with stakeholders to coordinate presentations and publicizes presentations to the public.
• Assists with assimilating information for federal reporting.
• Assists in preparing financial reports and other documents for federal reporting.
• Reviews paperwork to determine community court eligibility.

OTHER JOB FUNCTIONS:

• Prepares and delivers presentations to large and small groups about the Community Court.
• Represents the Arlington Community Court meetings such as the monthly homeless group coalition meetings, seminars, and Arlington events (e.g., Trunk-or-Treat, National Night Out)
• Assists researchers in data compilation and randomization to measure demographic trends for community court participants.

MINIMUM QUALIFICATIONS:

Knowledge, Skills and Abilities Required:

• Skills in utilizing a variety of office equipment including, but not limited to PC, fax machine, copier, and scanner.
• Ability to operate Microsoft Excel at an intermediate level or higher.
• Ability to identify, evaluate, and respond to problems in a timely manner.
• Ability to self-manage and to manage project timelines.
• Ability to provide administrative support to the Grant Administrator by researching and preparing professional level reports, correspondence, presentations, and special projects.
• Ability to perform data entry, sort, and file.
• Ability to analyze, reason, and evaluate individual’s circumstances to arrive at conclusions.
• Ability to develop and implement informational programs to promote public awareness of the CommunityCourt Program.
• Ability to create novel solutions for participants with logistical issues to successfully complete their court orders.
• Ability to manage stressful situations.
• Skills in interpersonal communication.
• Ability to make public appearances and assistwith marketingcampaigns.
• Ability to organize information, analyze data, initiate, and follow-through on projects.
• Ability to exercise discretion and independent judgment.
• Ability to maintain and track data.
• Knowledge of general office practices and procedures.
• Knowledge of business English, spelling, and punctuation.
• Ability to work independently.
• Ability to prioritize job duties.
• Ability to work cooperatively with others.
• Ability to complete multiple tasks in an expedition manner.
• Knowledge of court procedures.
• Abilityto use good judgment and resolve problems without assistance.

Qualifying Education and Experience:

• A bachelor’s degree in criminal justice or social work.
• OR four (4) to five (5) yearsofequivalent court experience is required.
• OR any combination of education and experience.
• Ability to be CJIS certified within 90 days.
• Valid Texas Class C driver’s license.

PREFERRED QUALIFICATIONS:

Knowledge, Skills and Abilities Required:

• Experience with InCodeor similar court management system.
• Experience withJust Grants or similar grant management system.
• Bilingual skills in Englishand Spanish.

Preferred Education and Experience:

• Grant management experience and/or court experience is preferred.

Employment Screenings Required:

• Criminal background check
• Drug and Alcohol screening
• Motor vehicle review

Cityof Arlington is an Equal Opportunity Employer.

The people that work for the City of Arlington directly impact ourcommunity, citizens, visitors and businesses.

Become a leader in your chosen profession by joining the City’s dynamic workforce and make a positive contribution to the American Dream City!

The City of Arlington is an Equal Opportunity Employer.

The City will make reasonable accommodations upon request for qualified individuals with disabilities.

Requests for reasonable accommodations should be sent to [e-mail].

If you do not find a job that suits your experience, we welcome you to introduce yourself so Human Resources may be able to guide you to other opportunities.