Case Manager

US Tech Solutions; Town of Florida (NY); On-site; USD 46,838 - 49,593; Full time

Benefits offered by this job

Mileage reimbursement for travel

Job summary

A global staff augmentation firm is looking for a self-motivated Case Management Coordinator in New York. This role demands strong organizational skills and fluent bilingual communication in English and Spanish. The Coordinator will manage Medicaid members through care coordination, assessing needs, developing individualized care plans, and ensuring compliance with healthcare regulations. Local travel for face-to-face interactions is required, making this an engaging field-based position with a focus on member wellness and support.

Qualifications

• Minimum 1 year of Case Management experience required.
• Bilingual in English and Spanish required.
• Field-based role requiring 50–75% local travel.

Responsibilities

• Coordinate case management activities for Medicaid members.
• Conduct member assessments using case management tools.
• Develop and monitor individualized care plans.
• Educate and coach members for informed healthcare decisions.

Skills

Organizational skills

Bilingual communication (English/Spanish)

Critical thinking

Negotiation skills

Problem-solving skills

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Base pay range

$34.00/hr - $36.00/hr

Contract Duration: 03 Months

Location: North Miami, FL

Job Overview

We are seeking a self‑motivated, energetic, detail‑oriented, and tech‑savvy Case Management Coordinator to support members through comprehensive care coordination. This role involves telephonic and face‑to‑face case management, focusing on medically complex and supportive populations to promote overall wellness, appropriate care utilization, and positive long‑term outcomes.

The Case Management Coordinator will assess, plan, implement, and coordinate care management activities while managing an assigned caseload. This position requires strong organizational skills, bilingual communication abilities, and comfort working independently in the field.

Workers will receive mileage reimbursement for travel from home to members’ homes and back.

Key Job Duties

• Coordinate case management activities for Medicaid Long Term Care / Comprehensive Program members
• Conduct comprehensive member assessments using care management tools and data review
• Develop, implement, and monitor individualized care plans
• Coordinate services including prior authorizations, PCP collaboration, skilled provider coordination, medication review, and community resources
• Perform face‑to‑face and telephonic member interactions
• Conduct multidisciplinary reviews to achieve optimal healthcare outcomes
• Identify and elevate quality‑of‑care concerns through established processes
• Utilize critical thinking, negotiation, and problem‑solving skills to secure appropriate services
• Apply motivational interviewing techniques to promote member engagement and behavior change
• Educate and coach members to support informed healthcare decision‑making
• Ensure compliance with regulatory, accreditation, and internal policies and procedures

Experience Required

• Minimum 1 year of Case Management experience (required)
• Long‑Term Care experience (preferred)
• Case Management Certificate (preferred)
• Managed Care experience (preferred)
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong verbal and written communication skills
• Ability to multitask and adapt in a fast‑paced environment

Education Requirements

• Bachelor’s degree required (Degree in Social Work or a related field preferred)
• Monday – Friday, 8:00 AM – 5:00 PM EST
• 50–75% local travel required for face‑to‑face visits
• Field‑based role within the assigned geographic area

Language Requirement

• Bilingual English/Spanish (fluent in speaking and writing) – REQUIRED

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.