Case Manager

Harbor; Toledo, Northern (OH, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid time off

Tuition reimbursement

Clinical supervision

Job summary

Harbor is seeking a Case Manager for our Toledo team. The role focuses on developing and updating individualized service plans, delivering community-based treatment, and coordinating care for clients with mental health needs.

Applicants should have at least a high school diploma and 3 years of related experience; a Bachelor's degree in a behavioral health field is preferred. The position requires a valid driver’s license and ability to complete required trainings within 90 days.

Qualifications

• Minimum of a High School Diploma and 3 years of experience required.
• Bachelor’s degree in Counseling, Social Work, Psychology, Nursing or related field preferred.
• Must be proficient in Microsoft Word.

Responsibilities

• Maintain quality and completeness of clinical records.
• Develop and update ISP for each client.
• Provide Community Psychiatric Supportive Treatment services.
• Provide individual and group Therapeutic Behavioral services.
• Coordinate evaluations and services as per ISP.

Skills

Documentation

Microsoft Word

Crisis intervention

Client engagement

ISP development

Education

High School Diploma

3+ years experience

Bachelor’s degree preferred

Tools

Computer proficiency

Job description

Harbor is currently looking to add a Case Manager to our Toledo team. Experience with youth is preferred, and the position is required to work one late day per week.

Position is full-time (40 hours per week) Monday-Friday. Pay starts at $16.89/hr.

Education/Experience/Other Requirements:

• Minimum of a High School Diploma and 3 years of experience required. Bachelor’s degree in Counseling, Social Work, Psychology, Nursing or closely related behavioral/mental health field preferred
• Must be proficient and accurate in computer use, including Microsoft Word.
• Must successfully complete required training, before services are rendered, in basic competencies including, at a minimum, an understanding of mental illness or substance use disorder treatment and recovery, psychiatric and substance use disorder symptoms and their impact on functioning and behavior; how to therapeutically engage a person with mental illness or a person in substance use disorder treatment and recovery;; crisis response procedures; an understanding of the community behavioral health system, social service systems, criminal justice system and other healthcare systems; de-escalation techniques and understanding how your own behavior can impact the behavior of others.
• Must successfully demonstrate the basic competencies listed above, as determined by your supervisor’s review, within 90 days of hire.
• Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier.
• For specialized programs:
• Developmental Pediatrics: Completion of a 40-hour Registered Behavior Technician course required or to be obtained within 120 day introductory period.
• Substance Use Disorder Program: May require completion of a 40 hour State of Ohio Chemical Dependency Counselor Assistant certification.
• When applicable, non-licensed staff will be required to complete 20 hours of CEUs every 24 months.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.

Essential Job Competencies/Primary Duties:

Documentation

• Responsible for the quality and completeness of the clinical record.
• Develops and updates Individualized Service Plan (ISP) for each client.
• Responsible for accurate and timely documentation which may include but is not limited to activity/progress notes, ISPs, incident report forms, and any other forms necessary to document services.
• Completes clinical documentation in the format appropriate and acceptable to Harbor
• In providing billable services, meets or exceeds unit expectations established by Harbor.

Provides Community Psychiatric Supportive Treatment service activities:

• Evaluation
• Assesses client needs and formulates a strength-based ISP in conjunction with the client, family and/or significant others.
• Evaluates and revises the ISP according to the client’s responses and needs.
• Crisis prevention / intervention
• Follows crisis prevention/intervention protocols.
• Ongoing interventions
• Provides support, education and consultation to clients, families, and/or significant others.
• Provides therapeutic interventions as noted in the ISP to maintain the client in the least-restrictive environment and to enhance client and family functioning.
• Monitors clients to identify and minimize effects of psychiatric symptoms.
• Provides education on self-management of symptoms to clients, families and/or significant others.
• Assists the client and family in increasing social support skills and networks.
• Coordinates indicated evaluations and assessments by internal and/or external providers.
• Coordinates and monitors all services identified in the ISP.
• Provides assistance in gaining access to essential community resources

Provides individual and group Therapeutic Behavioral services, including but not limited to:

• Treatment Planning.
• Identification of strategies or treatment options.
• Developing and providing solution focused interventions and emotional and behavioral management drawn from evidence-based psychotherapeutic treatments.
• Restoration of social skills.
• Restoration of daily functioning.
• Crisis prevention and amelioration.
• Group services.

About Harbor:

A leading provider of mental health and substance use treatment forover 100 years
350+ clinical staffserve over24,000 clientsacross multiple locations and in the community each year
Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, andmore!

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!

Qualifications

Education

Required

3 Years Experience or Bachelors or better.

High School Diploma + 3 Years Experience or better.

Preferred

Bachelors or better in Social Work.

Licenses & Certifications

Required

Proof of Auto Insurance

CPI/NCI

CPR/First Aid

Drivers License

Preferred

Non License Certification

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.