Case Manager

Advantage Care Group, Inc.; Tobyhanna Township (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Advantage Care Group is seeking a Case Manager in Pennsylvania to develop therapeutic relationships with students and families, ensuring all mandated counseling services are delivered as per each student’s IEP. The role includes coordinating services, communicating with guardians, and reporting on plan development and maintenance.

The position involves intake, record management, scheduling, discharge planning support, and accompanying clients to court, medical appointments, and school meetings.

Qualifications

• Experience with CASSP system and/or residential care preferred.
• All candidates must pass a required background check.
• Knowledge of computers and MS Word/Excel is desirable.

Responsibilities

• Intake: complete admission paperwork and collect all pertinent information.
• Maintain ongoing communication with County Case Worker, probation officer, and family as appropriate.
• Develop and maintain client charts in a consistent and uniform manner.
• Thinning and storing records according to the Record Management Policy.
• Schedule and document appointments; prepare reauthorization packages; assist with discharge planning.

Skills

CASSP experience

Background checks

MS Word/Excel

Job description

Position Summary

The Case Manager will develop and nurture therapeutic relationships with students and their families; assure all mandated counseling services as described by a student’s Individualized Education Plan are received; deliver program‑driven related services; maintain appropriate communication with parent/legal guardians; evaluate and report information appropriate to individual plan development and maintenance; participate in linkages between the residence and outside social services; coordinate, secure, evaluate, and report applicable social service information; develop, support, and maintain continuity of services between the residence and outside social services.

Duties and Responsibilities

• Intake—ensuring all paperwork for admission of a new client is complete and responsible for ensuring that all pertinent admission information is obtained (Social, Birth Certificate, photo, etc.).
• Ongoing communication and collaboration with all members of the County Case Worker, probation officer and family as appropriate.
• Record Keeping—developing and setting up the chart in a consistent and uniform manner.
• Properly thinning out records which are full and storing the paperwork according to the Record Management Policy.
• Record Keeping—ensuring all notes and SBRs are accurate and reflective of the identified goals, all paperwork is consistent and filing documentation in the record accurately and timely.
• Scheduling and documenting appointments as they occur.
• Preparation of reauthorization packages and submission.
• Providing assistance with discharge planning—maintaining correspondence with discharge resources and providing documentation as requested.
• Accompanying clients to court, medical appointments and school meetings.
• Documenting all client interactions in which the Case Manager is directly involved.
• Responding to phone calls and performing some on‑call duties and responsibilities.
• Preparing incident reports for Director’s signature.
• Responsible for packaging and storage of closed files.
• Entering data on the outcome report.
• Maintaining general office supplies.

Position Qualifications

• Experience in CASSP system and/or residential care preferred.
• All candidates must pass a required background check as outlined in the Background Check Policy in regards to clearances and certifications mandated by the State Department of Human Services, Federal guidelines, NSOR and possess a valid driver’s license.
• Knowledge of computers and word processing software such as MS Word, Excel, and Office.

Working Conditions

Working environment is generally favorable; there is the potential for adverse and/or hazardous events related to working with the youth. Advantage Care Group is located in a private community setting.

Physical Demands

Position often requires lifting up to 10 lbs. and intermittent sitting, standing, bending and walking; requires good visual and auditory acuity for monitoring youth behavior. In an emergency, the employee must be able to physically respond and assist in evacuation or rescue, bend, lift, run or walk swiftly in order to intervene in a combative situation(s) to protect fellow employees or other youth from the threat of harm or actual harm at the hands of youth. Must have the ability to administer First Aid and CPR.

Special Training / Skills

Thorough understanding of age, cognition, and developmental stages of school‑age children. Effective communication skills and ability to quickly form trusting relationships with child/adolescent population. Attend and participate in all in‑service training programs.

Specifications

The general nature and level of work being performed are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description does not state or imply that the duties described herein are the only duties to be performed by the incumbent. Employees are required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor.

This job description does not constitute a contract of employment or promise, nor does it create an implied duty or contractual obligation. It is simply an overview of the job responsibilities to be performed. All employment at ADVANTAGE CARE GROUP is “at will.” This means that either the employee or ADVANTAGE CARE GROUP has the right to terminate the employment relationship with or without cause and with or without notice.

Hours

Case Managers will work an 8‑hour shift, preferably 8‑am until 5:00 pm daily, however due to the nature of this position, there may be unforeseen occasions where the hours will need to be flexible and may exceed the 8‑hour shift providing continuous client supervision. Employees may be required in an emergency to be retained for a brief period after their regular shift.

Employees Supervised: TBD

Schedule

• 8‑hour shifts (8‑am–5‑pm daily)

All Job Descriptions are subject to possible modifications to reasonably accommodate individuals with disabilities.