Case Manager

Opportunity House, Inc.; Sycamore (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Opportunity House, Inc. seeks a Direct Support Professional to oversee medical, behavioral, and entitlements for clients on your caseload. You will coordinate with house managers to ensure daily well‑being and assist with DSP tasks in homes as needed.

You will lead interdisciplinary team planning conferences, develop service plans, monitor progress, and maintain accurate records and billing.

Qualifications

• Bachelor’s Degree in Psychology or related field required.
• QIDP qualification preferred or obtained within a reasonable timeframe.
• At least one year experience working with individuals with developmental disabilities.

Responsibilities

• Oversee medical, behavioral, and entitlements for clients on your caseload.
• Coordinate with house managers to ensure daily client well‑being.
• Lead IDT planning conferences and develop client service plans.

Skills

Analytical thinking

Organizational skills

Communication

Prioritization

Confidentiality

Microsoft Office

Team collaboration

Education

Bachelor's Degree in Psychology or related field

QIDP Qualified

Valid driver's license with 3+ years driving experience

Tools

Microsoft Teams

DocMgt

Relias

Therap

Microsoft Office

Job description

Oversee medical, behavioral, and entitlements for clients on your case load. Coordinate and communicate with house managers to ensure clients overall well-being is being met daily. Assist will DSP tasks as necessary in the home.

Essential Functions

• Plan, coordinate, and implement services to meet the needs of assigned clients.
• Cooperate with the ISC to write and develop service plans, goals, and objectives that address identified needs; monitor and report on the progress or regression of skills and supports.
• Lead the Interdisciplinary Team (IDT) to include scheduling, coordinating, attending and facilitating of planning conferences with all disciplines. This may include annual, semi- annual and as needed staffing or meetings.
• Maintain a cooperative relationship with clients, parents/guardians, co-workers, other departments, other community agencies we work with, funders/regulators, etc., to foster productive teamwork and accomplish goals.
• Help clients develop services and supports tailored to their needs. Help individuals access and participate in the design of community support services specified in their plans.
• Ensure that individual rights and responsibilities are known and met. Provide Self-Advocacy training to clients.
• Teach educational social-development, recreational activity skills to individuals or groups of clients.
• Communicate with team regarding critical information. Such as change in health, dietary needs, mobility needs, personal care needs, level of independence, level of supervision, and outcomes.
• Assist with or consult team on client issues and new developments including behavior interventions and techniques.
• Advocate and protect client’s health, safety, welfare and personal well-being by implementing emergency, safety, and infection control plans.
• Ensure the safety and health of clients by identifying and eliminating safety hazards, establishing and enforcing safety rules, and reporting accidents promptly.
• Arrange for transportation as needed.
• Maintain timely and accurate records including ensuring that client records are uploaded and available on the DocMgt System.
• Maintain timely and accurate billing records for client activities detailing the service provided.
• Participate in meetings and committees as assigned.
• Become Authorized to pass medication in homes within 6 months of hire.
• Follow medication administration procedures and pass medications. Assess and respond to client illness and injury.
• Assist in the training and orientation of new hires, including modules of the DSP curriculum and OJT competencies.
• Comply with and enforce applicable licensing and regulatory requirements, laws, work rules, accreditation standards, and O.H. policies and procedures.
• Maintain clients benefits and entitlements as necessary.
• Be flexible and assist with DSP tasks in the homes as necessary.
• Assist with client funds including cash log, writing checks, client shopping, etc.
• Maintain QIDP status, including Continuing Education Requirements.
• Maintain First Aid, CPR, Rule 50 and other required certification.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to analyze problems, develop solutions, and use independent judgment.
• Excellent organizational skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and perform duties without immediate direction or supervision.
• Ability to keep client and OH business information confidential.
• Skilled in Microsoft Office.
• Ability to utilize agency apps including Microsoft Teams, DocMgt, Relias, Therap, and a variety of other software.

While performing the duties of this job, the employee works mostly in an office environment that is quiet to moderately loud, depending on the work area. Some local, county, or state travel may be required, including overnight stays. Employee is required to sit, use hands, stand, stoop, walk, talk, and listen while performing duties. General office equipment including personal computers, scanners, copiers, faxes, desk- and smartphones, and software programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Requires normal range of hearing/vision. Must be able to assist mobility impaired individuals. Ability to negotiate stairs in homes where clients reside and, in the community where services are provided.

AAP/EEO Statement

OH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OH expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OH’s employees to perform their job duties may result in discipline up to and including discharge.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education & Experience:

• Bachelor's Degree (Required), Psychology or similar field preferred.
• At least one year of experience working with individuals with developmental disabilities (Required).
• QIDP Qualified
• Minimum three years driving experience

License/Certification:

• Certified as a Direct Support Professional or become DSP certified within 90 days of hire.