Case Manager

Lakeland Behavioral Health System; Springfield (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Lakeland Behavioral Health System in Springfield, MO is seeking a dedicated professional to manage clients' cases within our behavioral health program. The role focuses on case management, care coordination, and delivering therapeutic services as needed.

Responsibilities include psychosocial assessments, developing and evaluating care plans, coordinating discharge activities, and relaying clinical information between treatment teams and insurance providers to ensure seamless service.

Qualifications

• Bachelor’s degree in Social Work, Counseling or related field.
• 1+ years in behavioral health setting preferred.
• Experience with patient population served preferred.
• Experience in case management and/or utilization review preferred.

Responsibilities

• Provide case management and care coordination services for clients/patients/residents in the facility.
• Coordinate continuum of care activities for assigned clients and ensure optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Conduct psychosocial assessment and for conducting individual, family and group sessions.
• Coordinate treatment and discharge activities and develop, implement, manage and evaluate client/patient care plans.
• Collect, correlate and provide clinical data to the treatment team.
• Convey medical criteria and clinical information between the insurance provider and treatment team.
• May also correlate clinical data for business office as required.
• Coordinate in a timely manner, issues or activities relevant to the treatment team.

Skills

Behavioral health experience

Case management experience

Utilization review experience

Education

Bachelor’s degree in Social Work, Counseling or related human service field

Job description

Purpose Statement

Manage the client's/patient's/resident’s cases with a solid background of clinical knowledge and expertise and may be responsible for providing some therapeutic services to clients/patients/residents.

Purpose Statement

Manage the client's/patient's/resident’s cases with a solid background of clinical knowledge and expertise and may be responsible for providing some therapeutic services to clients/patients/residents.

Essential Functions

• Provide case management and care coordination services for clients/patients/residents in the facility.
• Responsible for coordinating continuum of care activities for assigned clients and ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
• Responsible for psychosocial assessment and for conducting individual, family and group sessions.
• Conduct various duties related to coordinating treatment and discharge activities, as needed.Provide quality care through developing, implementing, managing and evaluating client/patient care plans.
• Collect, correlate and provide clinical data to the treatment team.
• Convey medical criteria and clinical information between the insurance provider and treatment team as warranted.
• May also correlate clinical data for business office as required.
• Coordinate in a timely manner, issues or activities relevant to the treatment team.

Education/Experience/Skill Requirements

• Bachelor’s degree in Social Work, Counseling or related human service field required.
• One or more years’ experience working in a behavioral health setting preferred.
• Previous experience with the patient population served by the facility preferred.
• Previous experience in case management and/or utilization review preferred.

Licenses/Designations/Certifications

• Current license required within the state the facility is operating in if required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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