Case Manager

La Casa de las Madres; San Francisco (CA); On-site; USD 88,166,000 - 94,558,000; Full time

Benefits offered by this job

Competitive compensation

403(b) retirement plan

Health, vision, and dental insurance

Paid time off

Job summary

La Casa de las Madres is seeking a Case Manager – FCS Specialist in San Francisco, CA. You will provide comprehensive services to families involved with CPS or referred to HSA/FCS, including crisis intervention, safety planning, counseling, and home visits.

You will conduct risk assessments, coordinate with community resources, and support families through multi-site needs while maintaining confidential documentation and collaborating with PSW and staff.

Qualifications

• BA/BS in Behavioral Sciences preferred; 5+ years of verifiable case management experience.
• Experience working with CPS/public agencies and community organizations.
• Bilingual English/Spanish preferred; strong written and verbal communication.

Responsibilities

• Provide comprehensive services to families experiencing domestic violence, including crisis intervention, safety planning, counseling, case management, home visits, and parenting education.
• Conduct risk/lethality assessments and organize skill-building and peer support sessions.
• Manage referrals to community resources and coordinate with FCS and PSW teams.
• Maintain confidential client files and complete program documentation in line with grant requirements.
• Present to staff and clients about La Casa's services and build community partnerships.

Skills

Case management

Crisis intervention

Communication skills

Public transportation navigation

Education

BA/BS in Behavioral Sciences (Social Work preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

Full Time Regular San Francisco, San Francisco, CA, US

2 days ago Requisition ID: 1012

Salary Range: $31.00 To $33.00 Hourly

Job Summary: The Case Manager – FCS Specialist, under direct supervision of the Program Manager, or their designee, will be responsible to provide comprehensive intervention and referral services to families who are involved with Child Protective Services (CPS) or families who have been referred to the Human Service Agency’s (HSA) Family and Children’s Services (FCS) Hotline.

Essential Functions and Responsibilities:

• Provide comprehensive services to families experiencing domestic/intimate partner violence, including crisis intervention, safety planning, counseling, case management, home visits, self-sufficiency skill building, and parenting education.
• Conduct individualized risk/lethality assessments.
• Organize and conduct skill building and peer support engagement opportunities to provide general education for clients on domestic/intimate partner violence, positive parenting techniques, understanding the impact of DV on children, building resiliency in children, and related topics.
• Manage client referrals to needed community resources external to and within La Casa's continuum of program services.
• Provide consultation and referral services to the person who perpetrated domestic/intimate partner violence, as appropriate.
• Participate in child, family team meetings and/or case consultation with FSA’s assigned Protective Service Worker (PSW).
• Conduct individual and program consultation to FCS regarding issues related to domestic violence, on a regular and as-needed basis.
• Conduct presentations to FCS staff and the client population related to the services that La Casa will provide.
• Maintain an ongoing knowledge of FCS practices and policies such as the California Child Welfare Core Practice Model.
• Strictly maintain for safekeeping client files and confidential client communications in compliance with grant and/or contract guidelines.
• Execute, maintain, and submit program documentation and data, including evaluations and surveys, in accordance with grant requirements.
• Other duties to specific needs and operations at (DIC) drop-in center for support, as directed.
• BA/BS in Behavioral Sciences (Social Work preferred) and a minimum of 5 years of verifiable case management experience in a relevant and related field, preferred. Or GED/High School diploma or 2-year degree with a minimum of 7 years, verifiable, case management experience in domestic violence, child welfare, housing and homelessness, mental health, substance abuse, and physical illnesses.
• Significant experience providing comprehensive domestic violence intervention and consultation services for families who are involved with or referred to Child Protective Services (CPS).
• Direct experience working collaboratively with public agencies, such as child welfare or other community-based organizations that provide services to the targeted population.
• Strong working knowledge of community resources in the San Francisco-Bay Area.
• Knowledge of counseling techniques, peer counseling models, crisis intervention, social milieu, and group facilitation.
• Understanding of confidentiality and privilege laws.
• Ability to work independently and navigate public transportation to and from a multi-site collaborative.
• Strong written and verbal communication skills.
• Ability to work as a team member with a strong commitment to collaborative work.
• Ability to approach work with a positive, supportive, and sensitive attitude and demeanor.
• Ability to respond sensitively to women, teens, and their children who may be in crisis and/or seeking support.
• Must be able to fulfill physical requirements of the job (lifting, pushing, pulling, carrying, walking up and down stairs multiple times per day, etc.).
• Understanding of confidentiality and privilege laws governing domestic violence work.
• Verifiable completion of state-mandated 40-hour domestic violence counselor training. Or will be completed during the next scheduled agency 40-hour domestic violence counselor training, including working one overnight shift at La Casa’s emergency shelter.
• Clearance through DOJ Live Scan fingerprinting is required. La Casa de las Madres will consider applicants, including those with criminal histories, in a manner consistent with San Francisco’s Fair Chance Ordinance.
• Valid CA driver's license may be required (depending on the position), clean driving record, and insurable under agency policy.
• TB (Tuberculosis) clearance
• Competitive compensation
• Company-sponsored 403(b) retirement plan
• Comprehensive health, vision, and dental insurance plans
• Company-sponsored life and long-term disability insurance
• Generous paid time off, including 13 paid holidays, birthdays, and work anniversaries.

Job Summary: The Case Manager – FCS Specialist, under direct supervision of the Program Manager, or their designee, will be responsible to provide comprehensive intervention and referral services to families who are involved with Child Protective Services (CPS) or families who have been referred to the Human Service Agency’s (HSA) Family and Children’s Services (FCS) Hotline.

Essential Functions and Responsibilities:

• Provide comprehensive services to families experiencing domestic/intimate partner violence, including crisis intervention, safety planning, counseling, case management, home visits, self-sufficiency skill building, and parenting education.
• Conduct individualized risk/lethality assessments.
• Organize and conduct skill building and peer support engagement opportunities to provide general education for clients on domestic/intimate partner violence, positive parenting techniques, understanding the impact of DV on children, building resiliency in children, and related topics.
• Manage client referrals to needed community resources external to and within La Casa's continuum of program services.
• Provide consultation and referral services to the person who perpetrated domestic/intimate partner violence, as appropriate.
• Participate in child, family team meetings and/or case consultation with FSA’s assigned Protective Service Worker (PSW).
• Conduct individual and program consultation to FCS regarding issues related to domestic violence, on a regular and as-needed basis.
• Conduct presentations to FCS staff and the client population related to the services that La Casa will provide.
• Maintain an ongoing knowledge of FCS practices and policies such as the California Child Welfare Core Practice Model.
• Strictly maintain for safekeeping client files and confidential client communications in compliance with grant and/or contract guidelines.
• Execute, maintain, and submit program documentation and data, including evaluations and surveys, in accordance with grant requirements.
• Other duties to specific needs and operations at (DIC) drop-in center for support, as directed.

Minimum Requirements:

• BA/BS in Behavioral Sciences (Social Work preferred) and a minimum of 5 years of verifiable case management experience in a relevant and related field, preferred. Or GED/High School diploma or 2-year degree with a minimum of 7 years, verifiable, case management experience in domestic violence, child welfare, housing and homelessness, mental health, substance abuse, and physical illnesses.
• Significant experience providing comprehensive domestic violence intervention and consultation services for families who are involved with or referred to Child Protective Services (CPS).
• Direct experience working collaboratively with public agencies, such as child welfare or other community-based organizations that provide services to the targeted population.
• Strong working knowledge of community resources in the San Francisco-Bay Area.
• Knowledge of counseling techniques, peer counseling models, crisis intervention, social milieu, and group facilitation.
• Understanding of confidentiality and privilege laws.
• Ability to work independently and navigate public transportation to and from a multi-site collaborative.
• Strong written and verbal communication skills.
• Ability to work as a team member with a strong commitment to collaborative work.
• Ability to approach work with a positive, supportive, and sensitive attitude and demeanor.
• Ability to respond sensitively to women, teens, and their children who may be in crisis and/or seeking support.
• Must be able to fulfill physical requirements of the job (lifting, pushing, pulling, carrying, walking up and down stairs multiple times per day, etc.).
• Understanding of confidentiality and privilege laws governing domestic violence work.
• Verifiable completion of state-mandated 40-hour domestic violence counselor training. Or will be completed during the next scheduled agency 40-hour domestic violence counselor training, including working one overnight shift at La Casa’s emergency shelter.
• Clearance through DOJ Live Scan fingerprinting is required. La Casa de las Madres will consider applicants, including those with criminal histories, in a manner consistent with San Francisco’s Fair Chance Ordinance.
• Valid CA driver's license may be required (depending on the position), clean driving record, and insurable under agency policy.
• TB (Tuberculosis) clearance
• Bilingual preferred: English/Spanish

Benefits

• Competitive compensation
• Company-sponsored 403(b) retirement plan
• Comprehensive health, vision, and dental insurance plans
• Company-sponsored life and long-term disability insurance
• Generous paid time off, including 13 paid holidays, birthdays, and work anniversaries.

Monday - Friday, 8:30 a.m. - 5 p.m.
Full-Time 40 hours non-exempt