Case Manager

Compass Connections; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employer-paid medical, dental, vision

Retirement plan options

Additional employer-sponsored benefits

Job summary

Compass Connections is seeking a dedicated Case Manager in San Antonio, TX to provide compassionate case management for children and families. You will manage referrals, document progress, and coordinate services to promote safety and family reunification.

The role requires bilingual English/Spanish and a Bachelor’s degree in behavioral sciences or related field.

Qualifications

• Bachelor’s degree in behavioral sciences, human services, or social services field.
• Graduate degree in a related field preferred.
• First aid, CPR, and Emergency behavior intervention certifications required/desired.

Responsibilities

• Coordinate referrals, service planning and documentation for assigned caseload.
• Act as liaison with legal providers and immigration court.
• Accept crisis calls and provide support to families in crisis.
• Participate in weekly supervision with the supervisor.
• Frequent travel between office locations.
• Meet deadlines required by supervisor and federal partners.
• Foster care program support, recruitment of foster parents.

Skills

Crisis intervention

Case management

Bilingual English/Spanish

Education

Bachelor’s degree in behavioral sciences/human services/social services

Graduate degree preferred

Certifications: First aid, CPR, Emergency behavior intervention

Tools

Computer literacy

Job description

Case Manager# Compass Connections Careers## Case ManagerApply: San Antonio, TX: Full time: Posted Today: REQ-029142It's a great feeling to work for a company that does so much good for others around the world!**Make a difference every day with an organization dedicated to doing good and caring for others.**Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.We are now hiring compassionate and dependable individuals to join our team at our location in San Antonio, TX.**ALL Benefits available on the first day of employment.*** 100% employer-paid medical, dental, vision insurance* Retirement plan options* Additional employer sponsored benefits availableAsk your recruiter for a complete overview of the benefits available to you.**Hourly Rate:**$28.53 an hour.**Language Requirement:** Fluency in English and Spanish is required.**Work Schedule:** Sunday through Thursday 10:00am - 7:00pm**Academic Requirement:** Required – Bachelor’s degree in the behavioral sciences, human services, or social services field; Preferred – Graduate degree from accredited program/university in a related field **Certifications:** First aid, CPR, Emergency behavior intervention**Work Experience:** Required – 1-year related experience and/or training including experience working in crisis intervention; Preferred – Experience working in child welfare, case management, and with immigrant populations is strongly encouraged**Critical Action Items & Measurable Deliverables:** 1. Meet all federal and state regulatory guidelines and standards that are applicable to this position 2. Maintain a case load in accordance with agency policies and procedures and licensing and contract standards. 3. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. 4. Maintain a minimum number of weekly contacts with children and families. 5. Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. 6. Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed. 7. Engage and involve children and their sponsors in the casework process. 8. Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes. 9. Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements. 10. Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region. 11. Work evenings, weekends and holidays as needed or requested by position supervisor. 12. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 13. Maintain confidentiality in all areas of the service population and program operations. 14. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times. **Other Responsibilities:** 1. Coordinate referrals, service planning and documentation of services for assigned caseload. 2. Act as a liaison with stakeholders, including legal providers and immigration court. 3. Accept crisis calls and provide support to families in crisis. 4. Participate in weekly face to face or phone supervision with the supervisor. 5. Frequently travel from one location to another within the office. 6. Meet all deadlines required by program supervisor and federal partners. 7. Foster Care Programs - Support, encourage, and recruit foster parents.**Requirements:** 1. Pass a pre-employment drug screen and random drug screens throughout employment. 2. Provide proof of work eligibility status upon request. 3. Pass a pre-employment and biennial criminal background checks. 4. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers and professionals. c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. d. Work in a fast-paced environment and maintain emotional control and professional composure at all times. e. Maintain computer literacy required to meet the responsibilities of the position. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 5. Demonstrate a working knowledge of all Compass Connections policies and procedures.Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.