CASE MANAGER

NEW HOPE CAROLINAS INC; Rock Hill (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

New Hope Carolinas Inc. in Rock Hill, SC is seeking a Residential Case Manager to coordinate all treatment services for residents, focusing on safety and quality within a multidisciplinary team.

The role requires a Bachelor's or Master's degree in Social Work, Counseling, Psychology, Human Services, or related field, plus a valid driver's license and ability to pass background checks; strong case management, documentation, and family collaboration are essential.

Qualifications

• Bachelor's or Master's degree in Social Work, Counseling, Psychology, Human Services, or a closely related field.
• Must meet the requirements of a Qualified Professional (QP) in the state of service.
• Valid driver’s license and acceptable driving record, if transportation or community coordination is required.
• Ability to pass required background checks, drug screening, and any state-mandated employment clearances.

Responsibilities

• Provides case management services and coordinates all treatment services to assigned residents.
• Completes and implements all required Case Management documentation, including, but not limited to: Facilitation and documentation of Child & Family Team meetings. Development of Person Centered Plans (PCPs), and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
• Facilitates, in conjunction with the team Psychiatrist, the resident’s treatment team and participates in team planning for the resident; implements the Case Management oriented decisions of the treatment team.
• Maintains regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provides regular updates on resident progress and ensures that residents, families, legal guardians and representatives of referral agencies are included in all aspects of planning for the resident.
• Provides resident progress information to funding sources in a manner and timelines required by the funding source.
• Identifies resident needs and ensures that identified needs are met.
• Meets weekly during scheduled team meetings with non-LCS staff to discuss resident needs, appointments and progress.
• Ensures active discharge planning is completed for each assigned resident, by facilitation of applications for discharge or transitional placements and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
• Participates in peer review of other Case Managers paperwork and covers other Case Manager’s duties when directed.

Skills

Case management

Documentation

Communication

Team coordination

Education

Bachelor's or Master's degree in Social Work, Counseling, Psychology, Human Services, or a closely related field

Job description

Job Details: Job Location: NHC - Rock Hill - Rock Hill, SC 29732-2315

About Us: New Hope Treatment Centers is a dynamic and innovative company focused on one thing - Change the world, one kid at a time, through the healing power of relationships. In our line of work, the need is great, and we’re constantly growing to meet it. With a commitment to excellence and a focus on quality, we are dedicated to shaping the future of our industry. As we continue to grow and expand, we are seeking a dynamic and experienced Residential Director to join our team.

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral care. We get to know our kids on an individual level, and work with them and their families toward a brighter next chapter. If any part of our mission has you inspired, we urge you to get in touch. It might be the best decision you make this year.

Case Manager

The Case Manager assists the primary therapist in the coordination of all treatment services through the provision of case management for all residents on his/her caseload. The unique job functions outlined are designed with a focus on safety and quality.

Essential Functions

• Provides case management services and coordinates all treatment services to assigned residents.
• Completes and implements all required Case Management documentation, including, but not limited to: Facilitation and documentation of Child & Family Team meetings. Development of Person Centered Plans (PCPs), and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
• Facilitates, in conjunction with the team Psychiatrist, the resident’s treatment team and participates in team planning for the resident; implements the Case Management oriented decisions of the treatment team.
• Maintains regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provides regular updates on resident progress and ensures that residents, families, legal guardians and representatives of referral agencies are included in all aspects of planning for the resident.
• Provides resident progress information to funding sources in a manner and timelines required by the funding source.
• Identifies resident needs and ensures that identified needs are met.
• Meets weekly during scheduled team meetings with non-LCS staff to discuss resident needs, appointments and progress.
• Ensures active discharge planning is completed for each assigned resident, by facilitation of applications for discharge or transitional placements and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
• Participates in peer review of other Case Managers paperwork and covers other Case Manager’s duties when directed.

Qualifications: Minimum Qualifications

• Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, Human Services, or a closely related field from an accredited institution.
• Must meet the requirements of a Qualified Professional (QP) in the state of service.
• Valid driver’s license and acceptable driving record, if transportation or community coordination is required.
• Ability to pass required background checks, drug screening, and any state-mandated employment clearances.

Preferred Qualifications

• Experience working with children, adolescents, or individuals in behavioral health, residential treatment, or human services settings.
• Knowledge of service planning, care coordination, and clinical documentation standards.
• Familiarity with South Carolina behavioral health regulations and service systems.