Case Manager

Nonviolence Institute; Providence (RI); On-site; USD 45,000 - 50,000; Full time

Job summary

A community-focused nonprofit organization seeks a Case Manager in Providence, RI, to provide compassionate support to individuals engaged in their programs. Must have a degree in Social Work and 2+ years in case management. Bilingual candidates are a plus. This role is vital in helping clients navigate barriers towards their personal and professional goals.

Qualifications

• 2+ years’ experience in case management or outreach.
• Strong understanding of community violence and systemic barriers.

Responsibilities

• Provide ongoing case management services to clients.
• Assist clients in accessing housing, education, and healthcare services.
• Ensure high-quality engagement with each client.
• Document interactions and track progress.

Skills

Trauma-informed support

Interpersonal skills

Organizational skills

Communication skills

Bilingual (English/Spanish)

Education

Bachelor’s degree in Social Work or related field

Job description

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Nonviolence Institute provided pay range

This range is provided by Nonviolence Institute. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $50,000.00/yr

Direct message the job poster from Nonviolence Institute

Director of Building Operations & Office Management; Program Support Specialist

Job Description: Case Manager

Reports To: Director of Outreach

Location: Nonviolence Institute, Providence, RI

Status: Full-Time | Non-Exempt

Salary Range: Commensurate with experience $45,000 - $50,000

Start Date: Immediate

Background

The Nonviolence Institute (NVI) seeks to teach by word and example the principles and

practices of nonviolence, and to foster a community that addresses potentially violent situations with nonviolent solutions. NVI operates Statewide, with a few programs that operate solely within specific areas. NVI is a nationally recognized organization in reducing violence, particularly street-level violence.

Position Summary

The Case Manager will provide compassionate, consistent, and trauma-informed support to individuals participating in the SEED (Skills Enrichment and Emotional Development) program and to clients engaged through the Outreach Team. This role is vital in helping participants navigate barriers, build stability, and work toward their personal and professional goals while staying connected to the principles of nonviolence.

Key Responsibilities

Client Support & Case Management

- Provide ongoing case management services to SEED participants and Outreach clients, including intake, assessment, and the development of individualized service plans.

- Maintain a manageable caseload, ensuring consistent, high-quality engagement with each client.

- Assist clients in accessing wraparound services such as housing, education, employment, healthcare, and legal support.

- Meet regularly with clients in the office, community, and home settings as needed.

- Work closely with SEED Program staff, Outreach Workers, and community partners to ensure seamless support for clients.

- Make referrals to internal and external resources and follow up to ensure service delivery.

- Coordinate with discharge planners, probation/parole officers, schools, and treatment providers as appropriate.

Documentation & Reporting

- Accurately document all interactions, assessments, and outcomes in a timely manner using case management software.

- Track and report progress and outcomes for SEED and Outreach clients as part of grant and program requirements.

Supportive Presence

- Be available as a consistent, nonjudgmental presence during moments of crisis, loss, or transition.

- Support participants in practicing nonviolence, building life skills, and maintaining motivation.

- Attend funerals, vigils, court proceedings, or hospital visits when appropriate to provide emotional support.

Qualifications

- Bachelor’s degree in Social Work, Human Services, Criminal Justice, or a related field preferred, or equivalent lived and professional experience.

- 2+ years’ experience in case management, street outreach, reentry support, or youth development strongly preferred.

- Strong understanding of trauma, community violence, and systemic barriers faced by participants.

- Familiarity with local resources and services in Providence and surrounding communities.

- Commitment to the principles and practices of nonviolence.

- Excellent interpersonal, organizational, and communication skills.

- Ability to work flexible hours, including occasional evenings and weekends.

- Bilingual (English/Spanish or other languages spoken in the community) a plus.

This position is based in the community and at the Nonviolence Institute’s office. Candidates must be comfortable working in a fast-paced, emotionally intense environment and committed to upholding a culture of respect, healing, and transformation.

To apply please send a cover letter of interest and resume to [e-mail] with Case Manager in the Subject line.

The Nonviolence Institute is an equal employment opportunity employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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