Case Manager

Harbor Point Behavioral Health Center; Portsmouth (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Harbor Point Behavioral Health Center in Portsmouth, VA seeks a Case Manager to support youth ages 7 to 17 in a residential program, coordinating care between families, clinicians, and payers. The role emphasizes accurate documentation and timely communication to ensure smooth transitions during the stay.

The position requires conducting biopsychosocial assessments, developing ISP pages, organizing discharge summaries, and attending multiple team meetings.

Qualifications

• Education: Bachelor's Degree in Human Services field.
• Experience: Minimum 1 year working with adolescents in a psychiatric or related setting.

Responsibilities

• Conduct family engagement sessions weekly with residents and therapists.
• Maintain contact twice a month with guardians, probation officers, and other case managers.
• Complete biopsychosocial assessments, ISP documents, and discharge summaries.
• Attend clinical meetings and treatment team meetings as required.
• Maintain clinical data and participate in program implementation.
• Perform additional duties as assigned by management.

Education

Bachelor's Degree in Human Services

Job description

Responsibilities

Harbor Point Behavioral Health Center offers hope and healing for youth ages 7 to 17 at the time of admission with several psychiatric diagnoses and/or developmental disabilities. Located in Portsmouth, VA, Harbor Point provides intensive, residential treatment to youth in a comfortable setting that is conducive to healing. Our facility specializes in treating children and adolescents with depression, bipolar, ADHD, and other mental health issues. We also have specific treatment programs for those with intellectual disabilities or those with self-injurious behavior. Harbor Point and its programs are fully accredited by The Joint Commission and the Virginia Association of Independent Specialized Educational Facilities. We are licensed by The Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Education. We are a TRICARE®-approved and certified facility.

Website: https://harborpointbhc.com/

Position Scope

The Case Manager provides services for youth, adolescents and their families that promote coordinated, effective treatment by facilitating the communication between the referral sources, the physician/treatment team, and payer, and by managing timely transitions for the individual throughout their stay in the residential program.

Essential Functions

• Conducts family engagement sessions weekly with residents who have family therapy with the therapists.


• Establish and maintain contact twice a month with the assigned resident’s guardians, probation officers, assignee case managers, GALs, etc.


• Complete all documentation including, but not limited to, biopsychosocial assessments, obtaining initial ITP signature page, ISPs, case management notes for family engagement, and communication with parents/guardians, setting up discharge summaries, etc.


• Attend scheduled meetings including, but not limited to, clinical flash, clinical meeting, FAPT (when needed), court (when needed), treatment team (when needed), etc.


• Establish and maintain clinical data.


• Participates in implementation of clinical program.


• Performs any additional duties assigned from management.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Education: Bacherlor's Degree in appropriate Human Services field.

Experience: Must have minimum 1 year of experience working with adolescents in a psychiatric or substance abuse facility.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, sit, walk, climb or balance and stoop, kneel, talk, and hear; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distant, and peripheral vision, color and depth perception, and ability to adjust focus.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.