Case Manager

Sanctuary Recovery Centers; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Sanctuary Recovery Centers is seeking a Case Manager in Phoenix to oversee all aspects of case management for clients with substance use disorders. The role involves interviewing families, assessing needs, determining risk, making referrals, and implementing care plans with ongoing follow-up.

The position requires a bachelor’s degree or relevant experience in social work, psychology, or related fields, plus knowledge of opioid-related health challenges.

Qualifications

• Bachelor's degree or related field in social work, psychology, sociology, counseling, or similar field.
• Experience in substance abuse care and service is preferred.
• Understanding of medical and psychosocial issues related to opioid use and substance abuse disorders.

Responsibilities

• Accept newly-assigned cases after intake and develop an individualized case management plan.
• Develop and maintain relationships with community agencies for wraparound services and referrals.
• Monitor patient progression and help obtain resources to achieve goals.
• Provide regular face-to-face reviews to ensure continuum of care needs are met.
• Maintain up-to-date documentation of service objectives, outcomes, and revisions.
• Prepare case management reports for management and administrators.
• Participate in meetings and trainings to enhance service continuity.
• Ensure patient rights and confidentiality per policies, state laws, and federal regulations.
• Collaborate with staff, community agencies, and family members.
• Uphold organizational values and evidence-based practices in service delivery.
• Attend Clinical Oversight sessions as required.
• Verify files and histories are accurate and organized.

Skills

Interpersonal communication

Case management

Assessment

Documentation accuracy

Education

Bachelor's degree or related field (social work, psychology, sociology, counseling)

Job description

Position Summary

The primary function of the Case Manager is to oversee all aspects of case management, including interviewing families, assessing needs, determining risk categories, making referrals, implementing appropriate plans of care and planning follow-up services

Position Qualifications

• Bachelor's degree or experience in social work, psychology, sociology, counseling, or other related field


• Experience in substance abuse care and service


• Understanding of medical and psychosocial issues related to opioid use and substance abuse disorders

Position Duties

• Accept newly-assigned cases after a licensed provider has completed diagnostic intake, and assess patient's strengths/weaknesses, examine solutions and establish immediate and long-term goals to collaboratively develop an individualized case management plan.


• Develop and maintain working relationships with community agencies to assist with plan management and goal achievement, including wraparound services, inpatient treatment centers, outpatient treatment groups, legal teams, government agencies, managed care, referral sources, educational systems and probation departments.


• Continually monitor and evaluate each patient's progression and assist in obtaining necessary resources to achieve goals.


• Provide ongoing face-to-face reviews with patients on a regular basis to ensure continuum of care needs are being met.


• Ensure plans are kept updated by maintaining accurate documentation of service objectives, outcomes, and corrective action revisions.


• Prepare case management reports for management and administrator, as requested.


• Actively participate in patient- and program-related meetings and trainings to enhance service continuity and effectiveness.


• Comply with documentation requirements as outlined in organizational policies and procedures and routinely verify patient files, reports and case histories are accurate, organized and updated.


• Collaborate with other staff members, community agencies and family members


• Work to uphold organizational values and beliefs, using evidenced-based practices when delivering services to patients.


• Participate in the review of clinical issues, policies and procedures.


• Attend at least 2 hours of Clinical Oversight a month


• Ensure patient rights and privacy are protected and confidentiality upheld according to organizational policies and procedures, state law and federal regulations

As Part Of Our Commitment To Maintaining a Safe And Productive Work Environment, Sanctuary Recovery Centers Conducts Background Checks And Drug Screenings For All Potential Employees. Please Note The Following

• Background Check: All offers of employment are contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant information.


• Drug Screening: Candidates must pass a drug screening test as a condition of employment. This test will screen for the presence of illegal substances and may include random testing during employment.


• APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended.


• Confidentiality: All information obtained during the background check, drug screening, and APS registry check process will be kept confidential and used solely for employment purposes.


• Compliance: Sanctuary Recovery Centers complies with all applicable federal, state, and local laws regarding background checks, drug screenings, and APS registry checks.