Case Manager

The Kintock Group; Philadelphia (Philadelphia County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The Kintock Group seeks a full-time exempt Case Manager to develop and manage individualized programs for residents under contract requirements. You will coordinate case conferences, provide discharge planning, and link clients to community services with comprehensive care plans.

Responsibilities include maintaining case notes, conducting referrals, and educating clients on their rights and participation. A Bachelor’s degree in Criminal Justice or Social Science with at least one year of

Qualifications

• Bachelor’s Degree in Criminal Justice or Social Science with at least 1 year of relevant experience.
• Develop a comprehensive plan of care that meets client needs.
• Provide referrals to community and agency services for clients.
• Educate clients on program participation, rights, responsibilities, and appeal rights.
• Maintain care plans, case notes, and related documentation.

Responsibilities

• Develop, implement, and manage a program for each resident/caseload as per contract requirements.
• Coordinate case conferences with clients and caregivers and negotiate care plans.
• Provide discharge planning to ensure clients’ needs are met upon disenrollment.
• Maintain client files and ensure services are supported by care plans.
• Transport residents and participate in mandatory trainings as required.

Skills

Case management

Discharge planning

Client advocacy

Bilingual Spanish

Education

Bachelor’s Degree in Criminal Justice or Social Science

Job description

This full-time exempt position, under the supervision of a Senior Case Manager, is responsible for developing, implementing, and managing a program for each resident/client assigned to the respective caseload by contract requirements.

Required Knowledge, Abilities, and Experience:

• Developing a comprehensive plan of care that meets the needs of the client
• Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client
• Educate client on all areas related to program participation including rights and responsibilities and appeal rights
• Utilize case management skills, such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services
• Work closely with client to develop and revise care plans that are client focused and meet client needs
• Schedule and/or participates in Case Conference with clients/caregivers, service care planning and negotiate agreements
• Provide discharge planning to disenrolled clients to ensure client’s needs are met
• Maintain client physical file with required forms as per policy
• Ensure all services are supported by care plan, and case note documentation
• Ensuring that all stipulations are met by each resident assigned to the caseload
• Facilitate required Cognitive Behavioral Workshops and classes
• Required to perform all assigned ACA related duties
• Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
• Transportation of residents
• Perform other work related duties as assigned by the Senior Case Manager or Director

Knowledge of:

Modern principles of criminal justice, community corrections and therapeutic communities;

Counseling and casework methods and techniques appropriate for offender population;

Individual and group behavior of persons with criminal backgrounds;

Custody and accountability standards for contracting agencies.

Ability to:

To understand and comply with contract rules, regulations policies and procedures;

Work with offenders to gain their confidence and cooperation;

Participate as an effective member of a program team;

Execute Contract Statement of Work regarding case management;

Clearly express ideas orally and in writing;

Establish and maintain effective working relationships with staff and residents;

Communicate effectively with staff, residents and agency representatives;

Manage a flexible work schedule;

Maintain contracting agency clearance; and

Bilingual (Spanish) preferred.

Work and Academic Experience

This position requires a Bachelor’s Degree in Criminal Justice or Social Science and demonstrated knowledge, skills and abilities with at least one year of relevant experience.