Case Manager

JASA; New York (NY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

403(b) with Roth option

Four weeks vacation

Flexible hybrid work environment

Job summary

JASA in Brooklyn, NY is seeking a Case Manager to provide clinical and practical support to older adults and their families through in-home and in-office assessments, under supervision of Master’s-level staff.

You will develop tailored care plans, coordinate services (homecare, meals, transportation, legal aid), screen for benefits, and advocate to secure entitlements such as Medicare and Medicaid. The role also includes organizing daily community activities and supervising staff.

Qualifications

• Graduate with a BSW/BA/BS in social work or equivalent.
• Ability to conduct comprehensive assessments and document findings.
• Strong written communication and data organization skills.

Responsibilities

• Conduct comprehensive in-home and in-office assessments of clients' social and emotional needs.
• Develop and implement written case plans; provide counseling to preserve client autonomy.
• Screen clients for entitlement eligibility and advocate to secure benefits (Medicare, Medicaid, public assistance).
• Coordinate direct services including homecare, transportation, meals on wheels, legal aid, and emergency care.
• Evaluate client capacity to manage affairs and assist with guardianship or relief fund disbursements.
• Organize daily community activities and monthly events; facilitate group counseling and caregiver support groups.
• Supervise community aides, Title V workers, homemakers, home health aides, interns, and volunteers.
• Maintain electronic case records, reports, and statistics; represent JASA at meetings.

Skills

Case Management

Social Work

Written communication

Client Advocacy

Education

BSW/BA/BS in Social Work

Tools

PSA

EISEP-PATH

Electronic Records

Job description

Case Manager

Jewish Association for Services for the Aged Brooklyn, New York, United States

About this position

As a Case Worker, you will provide critical clinical and practical support to older adults and their families through comprehensive in-home and in-office assessments. Working under the guidance of Master’s-level staff, you will develop tailored care plans, coordinate life-essential services, manage local programming, and supervise support staff to help seniors preserve their independence and age safely in place.

Why You’ll Love Working at JASA

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

Meaningful Impact: Directly protect vulnerable seniors from exploitation while ensuring access to critical care, food, and housing.

Leadership Opportunity: Gain valuable management experience by supervising interns, community aides, and home health staff.

Dynamic Work Culture: Balance independent fieldwork with community event planning and group facilitation.

What You’ll Be Doing

You will be responsible for the full lifecycle of case management, combining professional social work standards with community-level program organization.

Key Responsibilities:

Assessment & Evaluation: Conduct comprehensive in-home and in-office assessments of clients' social and emotional needs using standardized tools (e.g., PSA, EISEP-PATH).

Case Planning & Counseling: Develop and execute written case plans; provide individual/family counseling and guidance to preserve client autonomy.

Benefit Screening & Advocacy: Screen clients for entitlement eligibility, complete necessary applications, and fiercely advocate to secure benefits (Medicare, Medicaid, public assistance).

Service Coordination: Arrange critical direct services including homecare, transportation, meals on wheels, legal aid, and emergency psychiatric or medical care.

Financial Protection: Evaluate clients' capacity to manage their own affairs; protect seniors from financial exploitation and assist with guardianship or emergency relief fund disbursements.

Program & Event Organization: Organize daily community activities and monthly events; facilitate group counseling, community education, and caregiver support groups.

Staff Supervision: Supervise community aides, Title V workers, homemakers, home health aides, interns, and volunteers.

Administration & Advocacy: Maintain precise electronic case records, reports, and statistics; represent and interpret JASA’s mission at community conferences and meetings.

What You’ll Need

Education: Graduate of an accredited college or university with a BSW, BA, or BS degree (or equivalent).

Technical Skills: Computer literacy with the ability to manage electronic records; strong writing and data organization skills.

Communication: Proficiency in English required; knowledge of Yiddish, Russian, Spanish, or Patois is highly helpful.

Travel: Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in various residences.

Core Values: A deep understanding and appreciation of how race, religion, ethnicity, sexual orientation, and individual values shape service delivery for diverse families.

Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well-being and future:

Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.

Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.

Generous Time Off: Four weeks of vacation , plus holidays, floating holidays, and sick days.

Work Style: Flexible hybrid work environment and ongoing professional development opportunities.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.