Case Manager

Westhab, Inc.; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

Westhab, Inc. is looking for a dedicated Case Manager in New York to assess client needs and ensure access to vital services. This role involves coordination with specialists, advocacy, and crisis intervention, aimed at supporting vulnerable communities. Ideal candidates will have a Bachelor's degree in Social Work, strong organizational skills, and at least a year of relevant experience.

Qualifications

• Minimum 1 year in case management with vulnerable populations.
• Bilingual candidates preferred.
• Ability to work independently and manage multiple tasks effectively.

Responsibilities

• Conduct intake and assess client needs with individual service plans.
• Provide advocacy and crisis intervention to strengthen life decision-making.
• Document case activities per agency guidelines.

Skills

Relationship building

Organizational skills

Time management

Crisis intervention

Education

Bachelor Degree in Social Work or Human Services Field

Tools

MS Word

Excel

Job description

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Summary

The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing.

JOB TITLE: CASE MANAGER

DEPARTMENT: SERVICES

REPORTS TO: Director Of Social Services

FLSA: NON-EXEMPT

LOCATION: Bronx, New York

SALARY: $40,000-$45,000

Summary

The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing.

Duties & Responsibilities

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with client to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff and external partners
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
• Perform other related duties.
  
  

Experience, Education And Special Requirements

Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel.

Agency Profile & Employee Expectations

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Occupational Safety And Health Administration (osha)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Monday-Friday 9am-5pm

35 Hours weekly

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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