Case Manager

Volunteers of America Minnesota & Wisconsin; Minneapolis (MN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Employer Paid Life Insurance and Long‑

Job summary

Volunteers of America Minnesota & Wisconsin is seeking a dedicated Case Manager at our Lake Street location in Minneapolis. You will manage residents’ caseload from assessment through reintegration, coordinating with internal teams to address rehabilitation needs and employment goals while ensuring compliance with program standards.

The role emphasizes collaboration with stakeholders, development of individualized plans, and timely documentation in the management system.

Qualifications

• Bachelor's degree or equivalent experience in criminal justice, social work, or related field.
• A minimum of 1 year experience in corrections, Case Management, or related field; 2+ years preferred.
• Excellent communication and writing skills.

Responsibilities

• Provide specialized, end-to-end case management of residents to support rehabilitation and reintegration.
• Develop resident IPPs including reintegration and employment objectives with EPS and CRPM.
• Create weekly schedules and ensure timely entry into the automated case management system.
• Liaise with BOP, Probation Officers and external providers for seamless community transitions.
• Assess resident risk and needs and recommend standard or enhanced case management as appropriate.
• Maintain networks to assist reintegration and complete discharge planning with service providers.

Skills

Excellent communication and writing

Education

Bachelor's degree or equivalent in criminal justice/social work

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Case Manager

Locations

Showing 1 location

Lake St
Minneapolis, MN 55406, USA

• On-site
• Case Management
• Full-Time
• Requisition #: CASEM002330
• Supervisor : Parish Moshenek

Description

Come join our life-changing team building hope, resilience and well-being as a Case Manager!

Shift Details: FT 40 hours/week

Schedule: Monday-Friday, 8am-4pm (1 late day per week until 6pm, flexible an hour on each end)

Compensation:$48,925.00 annual salary

Location: 2825 East Lake Street, Minneapolis, MN 55406

About the job:

The primary purpose of the VOA Case Manager role is to provide specialized, end-to-end case management of residents, with the aim of supporting the resident to take responsibility for completing activities aimed at addressing their rehabilitation and reintegration needs and ultimately to reduce the likelihood and seriousness of re-offending. The Case Manager will operate within case management frameworks which are aligned to reducing re-offending operating principles and frameworks for rehabilitation and reintegration.

The role includes all facets of case management from initial assessment, identification of resident needs and case planning incorporating specialist rehabilitation and reintegration interventions and services, as well as facilitating links with the resident's support groups and external providers.

• Having a working knowledge of the Bureau of Prisons (BOP) Statement of Work and adhere to its requirements.
• Assist with new resident orientation.
• In conjunction with the Employment Placement Specialist (EPS) and Community Resources and Program Manager (CRPM), develop resident IPPs including reintegration and employment objectives.
• Develop in conjunction with assigned residents a weekly schedule (e.g. work, treatment, and other times away from the residence) and ensure that the schedule is entered into the automated case management system in a timely manner.
• Proactively remain informed on resident progress and events.
• Encourage resident motivation through the use of a range of techniques and tools including evidence-based practice, motivational interviewing.
• Monitor resident progress against the plan and regularly review resident plans ensuring all rehabilitation and reintegration interventions and services are provided to the resident according to the standards set for standard and enhanced case management.
• Develop and maintain effective networks to assist with reintegration of residents.
• Ensure the reintegration needs of residents are met prior to discharge to the community, including preparation of individual reentry plans in consultation with service providers.
• Liaise with BOP, DOC Probation Officers on a regular basis to facilitate "seamless" transitions to the community.
• Provide timely support and advice to Program Service Providers.
• Assist in completion of risk and needs assessment of residents including identification of needs and priorities and recommending residents for either standard or enhanced case management as recommended by the assessment instrument.
• All other duties as assigned.

Job Highlights:

• 403(b) Retirement Plan
• Employer Paid Life Insurance and Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

• Bachelors degree or equivalent experience in criminal justice, social work, or related
• A minimum of 1 year experience in corrections, Case Management, or related field is required, 2+ years is preferred
• Excellent communication and writing skills

Lake Street site is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. VOA Minnesota & Wisconsin is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA Minnesota & Wisconsin, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.