Case Manager

SOS Wellness; MIDDLETOWN, Northern (OH, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

SOS Wellness, a growing behavioral health practice serving Southwest Ohio, seeks dedicated Case Managers (CPST / TBS) to provide integrated, dignified care. Join a collaborative team supporting clients across mood disorders, anxiety, ADHD, trauma, and SUD, with hybrid remote or telehealth options and opportunities for professional growth.

You will work with therapists, psychiatric providers, and admin staff to anchor clients in recovery, navigating resources and building a meaningful career

Qualifications

• Active Ohio Licensure/Registration: relevant credentials preferred (e.g., LSW, LPC, CDCA, or qualified behavioral health provider registration in Ohio).
• Strong communication and advocacy skills paired with warmth and client-centered approach.
• Comfortable with diverse payer mixes, including Medicaid and commercial populations, with accessible, dignified care.

Responsibilities

• Provide high-quality CPST and TBS to individuals and families.
• Collaborate with therapists, nurse practitioners, and Medical Director to coordinate care plans.
• Actively connect clients to housing, healthcare, employment, and educational resources.
• Empower clients with independent living skills, coping strategies, and self-advocacy.
• Maintain clear, timely documentation within the EHR reflecting regulatory excellence.
• Work across Middletown, Dayton, or Norwood with hybrid remote/telehealth flexibility.

Skills

Ohio licensure

Communication

Advocacy

Background check

EHR proficiency

Job description

Connect clients to resources, remove barriers to care, and build a practice that treats people like humans.

SOS Wellness is a growing behavioral health practice serving Southwest Ohio. We are looking for dedicated Case Managers (CPST / TBS providers) who want real clinical autonomy, a collaborative team, and a practice that takes patient experience as seriously as clinical excellence. Our case managers work hand-in-hand with our therapists and psychiatric providers to deliver integrated, dignified care across the full diagnostic spectrum—including mood disorders, anxiety, ADHD, trauma, and SUD. If you want to be a vital anchor for clients navigating their recovery journey, there is runway here to build a meaningful career.

Why Case Managers Choose SOS Wellness

• A Sustainable Pace: We focus on manageable client loads, structured workflows, and an intentional clinical environment. We don’t burn our team out on high-volume administrative treadmills.
• A Supportive, Connected Team: From team lunches and an active group chat to regular interdisciplinary case consultations, our therapists, psychiatric providers, and admin staff actually have your back. You are part of an integrated team, not stranded on an island.
• A Mission You’d Actually Post About: We serve a diverse and growing patient base, spanning Medicaid, commercial insurance, underserved, and neurodiverse populations, as well as individuals in recovery. If doing meaningful work is on your non-negotiables list, you’ll fit right in.
• True Cultural Alignment: We are trauma-informed and neurodiversity-affirming—and we mean it culturally, not just on paper. This shows up in how we practice, how we talk to each other, and how we build programs.
• Modern Systems That Respect Your Time: We use Valant EHR with optimized templates that streamline daily progress notes. Our dedicated administrative team handles billing and credentialing so you can focus entirely on your clients.
• Room to Help Shape the Future: With our Virtual IOP program launching and additional Ohio sites in development, there is significant runway here if you want to help shape a growing program.

What This Is Not: A high-volume mill where you are treated like a productivity number, or an outdated organization that pushes your documentation into your weekends.

Key Responsibilities

• Provide high-quality community psychiatric supportive treatment (CPST) and therapeutic behavioral services (TBS) to individuals and families.
• Collaborate dynamically with therapists, psychiatric nurse practitioners, and the Medical Director to coordinate comprehensive care plans.
• Actively connect clients to vital community resources, including housing, healthcare, employment, and educational support.
• Empower clients by teaching independent living skills, coping strategies, and self-advocacy within their environment.
• Maintain clear, timely, and clinically accurate documentation within our EHR system that reflects regulatory excellence.
• Practice from or across any of our three Southwest Ohio locations (Middletown, Dayton, or Norwood), utilizing hybrid remote or telehealth flexibility as appropriate for client needs.

Qualifications

• Active Ohio Licensure/Registration: Relevant credentials preferred (e.g., LSW, LPC, CDCA, or qualified behavioral health provider registration in Ohio).
• Strong communication and advocacy skills paired with the kind of warmth that puts clients at ease immediately.
• Genuine comfort working across diverse payer mixes, including both Medicaid and commercial populations, with a strong commitment to accessible, dignified care.
• Ability to successfully pass a comprehensive background check and drug screening.
• Energy, curiosity, and a highly organized approach to resource coordination.
• Comfortable with modern EHR systems and digital collaboration tools.

Bonus Points

• Minimum of 2 years of dedicated case management or community mental health experience (Preferred).
• Direct familiarity with Valant EHR.
• A background or strong interest in addiction treatment or intensive outpatient programs (IOP).
• Flexible Scheduling: Choose the part-time or full-time 1099 hours that truly fit your life.
• Hybrid Mobility: Utilize remote work and field-based scheduling where clinically appropriate for your caseload.
• Competitive compensation, room for upward career growth, and leadership that actively listens, invests in clinician sustainability, and says yes to good ideas.