Case Manager

Miami Family Law Group, PLLC; Miami (FL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

FSA

Life insurance

Disability insurance

Educational reimbursement

PTO

Paid holidays

Job summary

Miami Family Law Group, a fast moving, technology-forward firm, seeks a driven Case Manager to keep matters moving across family law, probate, guardianship, and estate planning. You will oversee matter stages, ensure accurate records in Clio, and be the first to identify bottlenecks.

Monitor case lifecycles, enforce movement standards, run management reports, and clearly communicate issues and trends to leadership and the paralegal team.

Qualifications

• Experience managing matter stages across family law, probate, guardianship, or trust matters.
• Strong organizational skills and ability to track milestones.
• Comfort with billable hour environments and production metrics.

Responsibilities

• Monitor and manage matter stages across multiple practice areas.
• Identify bottlenecks and drive cases forward.
• Enforce case movement standards and track KPI benchmarks.
• Maintain accurate matter records and update statuses in Clio.
• Run reports and surface data for reviews.
• Flag at-risk cases and escalate early.
• Audit workflows to prevent missed steps.
• Communicate issues and trends clearly to leadership and paralegals.

Skills

Family law experience

Case lifecycle management

Attention to detail

Communication

Self-starter

Tools

Clio

Job description

Miami Family Law Group is a fast moving, technology forward legal practice handling family law, probate, guardianship, and estate planning. We are looking for a driven, detail obsessed Case Manager who keeps cases moving, catches problems early, and communicates clearly at every level of the team.
Our firm runs on three things: matter stages, tasks, and case status. When those three are accurate and moving, clients are happy and the team wins. Your job is to make sure that never slips—and to be the first to know when it does.

What You Will Own

• Monitor and manage matter stages across family law, probate, guardianship, and estate planning cases
• Identify bottlenecks and stalled cases, then drive them forward
• Enforce case movement standards and hold the team accountable to KPI benchmarks
• Maintain accurate matter records, update case statuses, and track milestones in Clio
• Run reports and surface key data for management and production team reviews
• Flag at risk cases and elevate before they become a problem
• Audit workflows to ensure nothing falls through the cracks
• Communicate issues, wins, and trends clearly to both leadership and the paralegal team

What You Bring

• Experience with family law, probate, guardianship, or estate planning matter stages
• Strong grasp of case lifecycle management from open to close
• Comfortable with billable hour environments and production metrics
• Proficient with legal practice management software — Clio experience preferred
• Exceptional organizational skills and consistent follow through
• Clear, professional communicator — written and verbal
• Self starter who executes independently and does not need constant direction

You Will Stand Out If You

• Have managed a team or supervised paralegals
• Can read a workflow and spot what is missing
• Are comfortable presenting reports to leadership
• Balance big picture thinking with granular task tracking
• Have worked in a paperless, technology forward legal environment
• Are energized — not stressed — by high volume, fast paced work

What We Offer

• $75,000 to $85,000 base salary based on experience
• Quarterly performance bonuses tied to individual results
• Technology driven, collaborative work environment
• Clear expectations, real accountability, and room to grow
• A team that values people who deliver

Requirements

• Case management: 3 years (Required)
• Family law: 3 years (Required)
• Wills, trusts & estate law: 3 years (Required)
• Law office: 3 years (Required)

Benefits

Benefits include:

• 401(k) with company match
• Health insurance
• Health Care Flexible Spending Account (FSA)
• Life insurance
• Short-term and long-term disability insurance
• Educational course reimbursement
• Paid time off (PTO)
• Paid holidays