Case Manager

Community Housing Innovations Inc

Medford (NY)

On-site

USD 50,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Paid time off
2 personal days annually
Health insurance
Dental and vision plans
401(k) retirement plan
Flexible spending account
Employee Assistance Program
Early career trainings

Job summary

Community Housing Innovations (CHI) in Medford, NY is seeking a dedicated full-time Case Manager to support individuals in achieving stable housing and economic independence. You will conduct face-to-face meetings, assess needs, develop Independent Living Plans (ILP), provide case management, referrals, and advocacy while ensuring program compliance and timely reporting.

Candidates should have a Bachelor’s degree in human services or a related field; a Master’s in Social Work is preferred.

Qualifications

  • Bachelor’s degree in human services or related field required.
  • Master’s degree in Social Work preferred; extensive experience may substitute.
  • Two years’ experience in homelessness or housing preferred.
  • Proficiency in English; bilingual Spanish a plus.
  • Strong communication, budgeting, and organizational skills.

Responsibilities

  • Conduct face-to-face meetings with clients.
  • Assist in developing Independent Living Plans (ILPs) and track progress.
  • Provide information, referrals, counseling, crisis intervention, and advocacy.
  • Develop a resource network and collaborate with DSS and service providers.
  • Assist clients with budgeting, resumes, ADL skills, and related tasks.
  • Complete discharge plans and timely internal/external reports.

Skills

Excellent verbal and written comms
Bilingual Spanish (a plus)
Budgeting
Organization
Teamwork

Education

Bachelor’s degree in human services or related field
Master’s degree in Social Work preferred

Tools

MS Windows
MS Office
Internet usage

Job description

WHO IS CHI?Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.WHAT WILL I BE DOING?CHI is looking for a full-time Case Manager for our Medford location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units.• Adhere to and enforce program regulations, policies, and procedures. Ensure that all clients are receiving quality services that are following the program requirements.• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals. Evaluate client progress on short- and long-term goals.• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services for all clients.• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS and other service providers to assist clients in fulfilling ILP and program requirements.• Assist clients with direct services such as current and projected client budget, current resume as appropriate, assistance with ADL skills, etc.• Responsible for face-to-face meetings with clients.• Inspect living space regularly as required by the program to assess clients ADL needs and program compliance to assist clients with maintaining housing.• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.• Evaluate, document, and inform the direct supervisor of physical plant needs of the housing unit and/or common areas.• Complete discharge plans with clients.• Submit all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, ILPs, authorization forms required by DSS, special projects, etc.). Maintain charts and files in an orderly fashion.ANYTHING ELSE?Salary: Bachelor’s degree: $24.04 (approximately $50,003 annually); Master’s degree: $26.45 (approximately $55,000 annually)Overtime availableOpen shifts: [Tuesday - Saturday, 8 am - 4 pm]WHAT DO I NEED?Education: Bachelor’s degree in human services or related field, Master’s degree in Social Work preferred. Extensive experience may be substituted for educational requirement.Experience: Two years’ experience working in a related field such as homelessness or housing preferred.Communication: Excellent verbal and written communication skills. Proficiency in English required, bi-lingual (Spanish) is a plus.Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.Math Skills: Ability to formulate simple financial budgets.Physical Performance: Ability to tour property, walk distances, and climb stairs.Reasoning Ability: Ability to prioritize, make appropriate decisions, and judgment calls.Other Skills: Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently and as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.WHY CHI?CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:Paid time off2 personal days awarded annuallyHealth insurance and health reimbursement accountDental and vision plansFlexible spending accountAFLAC supplemental insuranceVoluntary plansDependent Care Spending AccountWorking Advantage- Employee Perks401(k) retirement planLife insuranceEmployee Assistance ProgramMonthly trainings and career development plansEqual Employment Opportunity Employer (EEOE)Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.
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