Case Manager

McIntosh Trail Community Service Board; McDonough (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

McIntosh Trail Community Service Board is seeking a Case Manager to work under broad supervision, providing a range of social services to clients and families. You will conduct intakes, participate in treatment planning, and perform crisis intervention to support individuals with mental health or developmental needs.

The role includes facilitating group services, maintaining confidential records, and linking clients to community resources to promote independence and wellness.

Qualifications

• Bachelor's degree in a social service-related field and 1 year of related experience.
• High school diploma or GED with 3 years of related experience.
• One year of experience at the lower level SST position or equivalent; valid driver's license may be required in some roles.

Responsibilities

• Conduct intakes and participate in treatment team planning.
• Provide short-term case management and referrals to connect clients with services.
• Assist clients and families in dealing with personal and social problems; advocate for resources.
• Maintain daily documentation and ensure confidentiality of treatment records.
• Deliver groups and training as assigned by supervisor and program.

Skills

Case management

Crisis intervention

Counseling

Client advocacy

Multicultural communication

Education

Bachelor's degree in social services

High school diploma or GED

Job description

About McIntosh Trail

At McIntosh Trail Community Service Board, we offer individuals experiencing symptoms associated with mental illness, addictive disease and/or developmental disability the hope for optimal functioning and recovery by providing quality behavioral health services and supports.

Summary

Under broad supervision, provides a broad range of social services to patients/clients/consumers and their families. Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention. Assists in dealing with personal and social problems. May provide supportive counseling to consumers and families and/ or serve as a liaison for social services. May perform case management duties. Performs lead worker functions.

Responsibilities

Case Manager/ SST3 works closely with clients to teach new skills for daily living and links clients with available resources in the community for clients to live a more productive and independent life. While attempting to improve the clients' health and promoting wellness and autonomy through advocacy, communication, education, identification of service resources, and facilitation of services.

• Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works cooperatively with others to achieve goals. Provide short- term case management and referral services to individual in an emergency.
• Works and communicates with the general public, internal customers and/or external customers to provide information and quality services and/or products targeted to meet customer expectations. Maintains confidentiality relating to the individual treatment.
• Displays a high level of effort and commitment to performing work: Monitor, evaluate, and document individual progress according to measurable goals.
• Operates effectively within the organizational structure; provide and maintain daily documentation for all individuals on caseload.
• Demonstrates trustworthiness and responsible behavior; Provide groups to individuals while implementing behavior modification techniques.
• Attend all job related and educational trainings mandated by and for Pinewoods and McIntosh Trail; complete all Relias training in a timely manner; Submit required documentation to supervisor by deadline without multiple reminders.
• Works when scheduled; begins and ends work as expected; calls in according to policy when absent; observes policies on break and lunch periods; maintains the ability to work with multi-cultural and diverse populations;
• Has knowledge of individuals' rights and responsibilities and knowledge to work and interact with individuals at the work site. Has the ability to know staff and organization Code of Ethics; has knowledge and ability to follow Confidentiality policies.
• Requests and uses leave time appropriately; submits leave request on a timely basis; Requests and uses the proper type leave in accordance with established rules and policies; provide documentation for use of leave when required.
• Observes established policies on health, safety, security and sanitation; notifies proper authorities of circumstances or situations that present potential health hazards.
• Performs work according to rules, regulations, polices, and guidelines. Ensure required licensures and certifications are current.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Minimum Qualifications

• Bachelor's degree in a social service-related field from an accredited college or university AND One year of experience in a social service-related field OR High school diploma or GED AND Three years of experience in a social services related position OR One year of experience at the lower level Social Svcs Tech 2 (SST011) or position equivalent.
• Note: Some positions require a valid Georgia's Driver's License.

Physical Requirements

• Must be able to lift and carry up to 25/50 lbs.
• sitting, standing and/or walking, pushing/pulling, handling, reaching, bending, twisting, crawling, kneeling, squatting, climbing (ladders or stairs), overhead reaching.