Case Manager

ADP, Inc.; Malden (MA); Hybrid; USD 58,000 - 60,000; Full time

Job summary

The Institute for Health and Recovery (IHR) in Malden, MA is seeking a Case Manager to support the Malden TIP program (grades 4-8) by delivering targeted prevention and intervention services in school and community settings.

This full-time, hybrid position reports to the Clinical Supervisor and requires experience with adolescents, families, mental health and substance use, along with strong communication and care coordination skills.

Qualifications

• Experience working with adolescents/transition-age youth and families.
• Strong communication skills, both oral and written.
• Familiarity with mental health and substance use issues.

Responsibilities

• Provide clinical case management services to youth enrolled in Malden’s Salemwood School.
• Outreach to youth, families, school personnel, caregivers, and agencies to share program information.
• Conduct intakes and needs assessments for participants.
• Develop, implement, and review Individual Service Plans.
• Coordinate care with families, school staff, and community providers.
• Plan and facilitate afterschool and summer activities for participants and families.
• Maintain timely written reports and records (electronic health records).
• Attend team and grant-related meetings as appropriate.

Skills

Adolescent program experience

Family engagement

Mental health awareness

Substance use awareness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager

MALDEN, MA, MA, US

1 Attachments

Salary Range: $58,000.00 To $60,000.00 Annually

Job Title: Case Manager

Position Type: Non-Exempt, Full-Time 40 hours/week - Hybrid Position (remote and on-site)

Reports to: Clinical Supervisor

About IHR : The Institute for Health and Recovery (IHR) helps people heal, strengthen their relationships with loved ones, and thrive. We support people navigating complex and intersecting challenges: substance use, trauma, mental health and medical needs, isolation,poverty and housing instability,and child welfare and justice system involvement.Our services are rooted in compassionand livedexpertise—supporting people across all dimensions of identity and experience. We know that with hope, support, and meaningful connection to others, recovery and healing are possible for every person. At IHR, we are proud to offer an inclusive, recovery friendly, and supportive work environment. We welcome and value lived experience of recovery.

Summary Statement : The Case Manager will support Malden TIP (Teach Inspire Prepare) Program, an innovative elementary and middle school-based program (grades 4-8), and IHR's mission to support youth and families. The Case Manager will work closely with the Case Management team, including clinical supervisor, clinical case manager, and school personnel, to deliver targeted prevention and intervention programs to students demonstrating concerning behaviors in school and the community.

Essential Functions:

• Provide clinical case management services to youth enrolled in Malden’s Salemwood School.
• Outreach to enrolled youth and their families including Salemwood personnel, caregivers, state agencies, and additional referral sources to provide program information
• Conduct intakes and needs assessments for program participants.
• Provide case management services to 15-20 youth and their families per year using strengths-based and trauma-informed approaches.
• Engage in care coordination with families, school personnel, community providers, and other collaterals.
• Develop, implement, and review Individual Service Plans and review based on program requirements.
• Proactively identify and make referrals to existing community resources to support various life domains.
• Proactively plan and facilitate afterschool and summer activities for participants and their families.
• Provide individual mentoring to participants and lead developmentally appropriate activities.
• Develop, maintain, and update lists of community resources to ensure timely and appropriate referrals.
• Co-facilitate psychoeducation groups that promote life skills training and strategic peer involvement.
• Support family service efforts through family education and family nights.
• Maintain and adapt schedule based on needs of programming, including after business hour availability to facilitate youth and family activities.
• Actively work with school personnel to provide education advocacy, tutoring and homework support.
• Utilize incentives to engage clients in program activities.
• Regularly collaborate with Malden TIP staff, and other youth direct care team staff, to support overall requirements of grant and youth team missions.
• Maintain all written reports and records (including electronic health records) accurately and in a timely manner.
• Meet regularly with Supervisor for clinical and administrative supervision.
• Use cloud-based systems for communication with IHR's site office, including shared calendars, timesheets, and supervisor check-ins.
• Attend youth team meetings, agency staff meetings, and grant related meetings, as appropriate.

Qualifications/Requirements:

• Previous experience working with adolescents/transition-age youth, families, mental health, and substance use issues.
• Previous experience providing treatment at home, school, or in community settings.
• Strong familiarity with assigned catchment area communities and local resources.
• Competency in working with diverse individuals, families, and cultural backgrounds.
• Demonstrated oral and written communication skills.
• Energetic, flexible, and able to take initiative and work independently as well as part of a team.
• Must have regular access to a reliable vehicle and a valid Massachusetts Drivers' License.
• Bilingual/Bicultural (Spanish/English) candidates are strongly encouraged to apply.

Other Requirements: (If Applicable)

• Valid driver's license, good driving record, and regular access to a reliable vehicle.
• Clear and effective communication
• Strong organizational skills
• Ability to work effectively in teams
• Self-motivated and independent
• Problem-solving skills
• Adaptability and flexibility
• Commitment to ongoing development and learning
• Dedication to diversity, equity, inclusion and justice

Physical Requirements: The physical demands of this position include talking, hearing, sitting, standing, walking, lifting, and using hands for activities such as grasping, handling, and reaching. These physical and mental demands are essential for the successful execution of job responsibilities. Reasonable accommodation will be made for qualified individuals with disabilities.