Case manager

The Ranch at Dove Tree; Lubbock (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The Ranch at Dove Tree in Lubbock, Texas is seeking a Case Manager to provide case management within our facility. The role involves coordinating care across multiple providers, ensuring clients receive support according to their individualized treatment plans. You will maintain communication with the treatment team and participate in quality care monitoring.

The ideal candidate will have a Bachelor's degree in Social Work or a related field, with prior experience in behavioral settings. This position is onsite and not remote.

Qualifications

• High School Diploma or equivalent required; Bachelor's preferred.
• One year of experience in a behavioral setting preferred.
• Experience with the client population served is preferred.

Responsibilities

• Coordinate care with multiple providers to support clients.
• Maintain comprehensive clinical records and document activities.
• Implement discharge and aftercare planning.

Skills

Client coordination

Crisis intervention

Collaboration with treatment team

Education

Bachelor's degree in Social Work or Counseling

Job description

Case Manager | The Ranch at Dove Tree | Lubbock, Texas

About the Job

Purpose Statement: The Case Manager supports the department by providing case management to the different units within the facility. As a member of the treatment team, the Case Manager is responsible for coordinating care across multiple providers to ensure clients receive support identified within the individualized treatment plan. Responsible for overall discharge and aftercare planning needs and placement of the client. Maintains ongoing communication with the treatment team, with referral sources and providers while maintaining a resource file. Participates in quality care monitoring for the department.

Roles and Responsibilities

• Develops and implements appropriate activities and/or programs within scope of practice. Implements services to clients in accordance with their individualized service plan (ISP).
• Collaborates with client and client’s family or significant others to implement an effective service plan, explaining available options to the team, including advantages and disadvantages of each option.
• Maintains the client’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (assessments, provision of services, coordination of care, discharge planning) and client’s progress toward recovery.
• Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with client, their family, behavior and general medical health care providers, community resources and others to ensure all services prescribed in ISP are implemented.
• Ensures discharge planning begins at admission. Obtains collateral input from providers and supports.
• Ensures all appropriate referrals for identified services on the service plan are made and coordinated with service providers via contracted network providers or community resources; ensures all covered services identified on the service plan are evaluated and updated monthly.
• Coordinates referral or completes the screening and assessment on all clients on caseload for financial entitlements (AHCCCS, SSI/SSD etc.); completes AHCCCS applications on all clients on caseload meeting criteria.
• Ensures the development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.
• Ensures all contact with referral source and/or other treatment providers is done within designated time frame and documented accordingly.
• Employs appropriate crisis intervention techniques as needed.
• Communicates appropriate client information to the treatment team; participates in team discussion and evaluation of client goals, objectives and motivations.

Education / Experience / Skill Requirements

• High School Diploma or equivalent required; Bachelor’s degree in Social Work, Counseling or related human service field preferred.
• One or more years previous related experience in a behavioral setting preferred.
• Previous experience with the client population served by the facility preferred.
• Previous experience in case management preferred.

Licenses / Designations / Certifications

• CPR certification and de-escalation training required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Work Location

This position is onsite at the facility and is not a remote position.

Supervisory Requirements

This position is an Individual Contributor.

Employment Equity

The Ranch at Dove Tree is an Equal Opportunity Employer. Veterans and military spouses are highly encouraged to apply.