Case Manager

Mid Florida Community Services, Inc.; Leesburg (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Vacation

Sick leave

PTO

Health benefits

Vision & Dental

403B retirement

14 paid holidays

Pet Insurance

Life insurance $30k

Long-term disability (LTD) and AD&D

PSLF eligible

Job summary

You Thrive Florida in Leesburg, FL is seeking a dedicated Case Manager to coordinate services for functionally impaired older adults. You'll assess needs, connect clients with community resources, and ensure continuous care aligned with plans.

Responsibilities include home visits, care plan reviews, documenting case notes, and collaborating with staff to promote client self-sufficiency while maintaining confidentiality and compliance with regulations.

Qualifications

• Bachelor’s Degree in Human Services or related field and one year of Case Management experience.
• Valid Florida Driver’s license and be insurable by the company’s current insurance carrier.
• Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.
• Complies with federal, state and local regulations applicable to program sources.

Responsibilities

• Coordinate services using client-centered principles to support self-sufficiency.
• Review Care Plans and conduct home visits to perform semi-annual/annual reviews.
• Assess client safety through calls or home visits as required and address needs.
• Maintain and update client case records to ensure timely, quality documentation.
• Participate in staff meetings and community outreach activities.

Skills

Communication skills

Attention to detail

Multitasking

Oral communication

Written communication

Community resources

PC literacy

Regulatory knowledge

Aging population

Public speaking

Education

Bachelor’s Degree in Human Services or related field

One year of Case Management experience

Tools

Computer

Fax machine

Copy machine

Calculator

Telephone

Job description

Job Details: Job Location: SS Admin Leesburg - Leesburg, FL, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $18.00 - $18.00Hourly,

POSITION SUMMARY: Responsible for the completion of functional assessments and coordinating appropriate community-based services for functionally impaired older persons.

Benefits:

• Vacation
• Sick
• PTO
• Employer paid health benefits
• Vision & Dental Plans
• 403B retirement
• 14 company paid holidays
• Pet Insurance
• Basic $30,000 Life Insurance Policy
• Long-Term Disability Insurance (LTD) and Accidental Death and Dismemberment Insurance (AD&D)
• Public Service Loan Forgiveness Qualified Employer

ESSENTIAL JOB FUNCTIONS:

• Responsible for knowledge of all formal and informal community resources.
• Utilizes client centered principles to facilitate coordination of services which supports client self-sufficiency and focuses on continuum of care.
• Conducts telephone calls/client home visits as required to assess client safety and to ensure services are adequately being provided and address client needs.
• Review Care Plans and completes home visits to conduct semi-annual/annual reviews.
• Participates in regularly scheduled staff meetings.
• Participates in community outreach activities as directed to promote the Senior Services program.
• Ensures initial commencement and any follow up activities related to APS referrals are completed timely.
• Conducts peer-reviews as directed.
• Ensures all assessments, care plans, narratives, and referrals are completed timely and meet required quality standards.
• Ensures client case records are continually updated and meet quality standards.
• Completes ongoing training requirements as directed.
• Works with the clients and/or their caregiver to develop an informal support network (relatives, volunteers, friends, etc.) as needed.
• Performs calldowns to clients during an emergency/disaster.
• Maintains confidentiality in all aspects of client, staff and agency information.
• Maintains professionalism, a positive image, and effective working interactions with co-workers, clients, and all outside contacts within the community.
• Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.

NON-ESSENTIAL/SECONDARY FUNCTIONS:

Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position

Qualifications:

JOB STANDARDS:

• Education: Bachelor’s Degree in Human Services or related field and one year of Case Management experience. An equivalent combination of education/experience may be considered.
• Experience: One (1) year of Case Management experience required.
• Licenses & Certifications: Valid Florida Driver’s license and be insurable by company’s current insurance carrier. Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.

CRITICAL SKILLS, ABILITIES, & EXPERTISE:

• Physical Requirements: Use of arms, hands and fingers are constant. Good eyesight (with corrective device) and good hearing (with corrective device) are essential. Sitting, talking, walking, handling, use of depth perception and driving are frequent. Light (up to 20 lbs.) lifting, stretching/reaching, grasping, and kneeling are occasional.
• Equipment: Computer, facsimile, copy machine, calculator, telephone and other small office equipment.
• Skills & Expertise: Knowledge of available community resources. Skill in completing work with a high degree of accuracy. Skill in paying attention to details. Ability to effectively communicate orally and in writing. Ability to establish effective working relationships with people. Ability to use and operate a personal computer. Ability to handle multiple tasks at the same time. Ability to write clearly and concisely. Knowledge of state and federal regulations for all program sources. Knowledge of aging population and aging network. Ability to speak in public.

ENVIRONMENTAL JOB FACTORS:

• Job Location: Various locations within Hernando, Lake, and Sumter Counties. Occasional travel to other counties may be required.
• Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working with others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle.

Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of HB 531 (2025). As part of these requirements, each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.

https://info.flclearinghouse.com