Case Manager

WCA: Wisconsin Counties Association; Kentucky; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Vacation from day one

Health insurance - 2 plans

Wellness incentive up to $600/yr

Flexible spending account

Retirement plan 7.2%

Paid holidays

Paid sick leave

Life insurance

Long term disability

Employee Assistance Plan (EAP)

Job summary

Portage County Health & Human Services is hiring a Case Manager to support the Portage House. This is a full-time position (40 hrs/week), Monday through Friday, with an application deadline of 2026-09-18. The role includes client case management, counseling, house supervision, and coordination with DCC agents.

Responsibilities cover intake, interviews, treatment planning, and staff coordination. A valid driver's license and willingness to travel are required; pay starts at $23.32/hr with

Qualifications

• High school diploma or equivalent required; two years of post-secondary education in related field or equivalent experience.
• Group and individual case management experience required.
• Must possess a valid driver’s license and travel as needed for work.

Responsibilities

• Provide case management for identified clients.
• Conduct weekly individual counseling sessions and document notes.
• Facilitate educational modules and house meetings.
• Attend staff meetings and supervise clients.
• Respond to policy infractions with disciplinary reports and actions.
• Record client activity and prepare client reports as assigned.
• Coordinate case planning with DCC agents and other service providers.
• Provide house supervision and ensure safety and rule adherence.

Skills

Case management

Communication skills

Documentation

Driver's license

Education

High school diploma

Post-secondary education in psychology / sociology / social work

Job description

Job Description

The Portage County Health & Human Services department is hiring a Case Manager to support the Portage House. This is a full‑time (40 hrs / week) Monday - Friday position.

Application Deadline: 2026-09-18

Job Type: County

Pay range starts at $23.32 / hr

Primary Job Duties

Client Case Management and Supervision

• Provide Case Management for identified clients.
• Conduct and keeps notes on weekly individual counseling sessions with each assigned client.
• Facilitate selected educational/training modules.
• Facilitate house meetings.
• Attend weekly staff meetings.
• Supervise and interact with clients (listen to concerns, encourage pro-social behavior, confront unsafe behavior.)
• Respond to rule or policy infractions by writing disciplinary reports. Formulate, assign and record disciplinary actions for identified clients.
• Record client clients’ activity and document and complete client reports as assigned.
• Provide case management and case planning with Department of Community Corrections (DCC) agents and other service providers.
• Attend supervisory sessions as scheduled.
• Attend/conduct client interviews.
• Perform intake and departure procedures with clients

House Coverage and Supervision

• Maintain order and safety during shift.
• Monitor clients’ activities and whereabouts.
• Ensure house rules, policies, and clients’ commitments are being followed.
• Answer phone, takes messages, and communicates to other staff regarding clients’ activities and behavior.
• Remain in-house during shift when working independently.
• Monitor visitors.
• Provide first aid to clients as needed.
• Provide limited training to Relief and Night Security staff.
• Assist with scheduling.
• Supervise Night Security and Relief staff and student interns.

House Management

• Responsible for house cleanliness during shift.
• Assign and monitor clients’ house chores.
• Monitor clients’ activities during emergencies to ensure safety and state code compliance.
• Assign and approve menus.
• Monitor house maintenance and repair needs.

Minimum Qualifications

High School diploma or equivalent required. A minimum of two years’ post- secondary education in psychology, sociology, social work, or related human services field, or comparable training and experience required.

• Group and individual case management experience.
• Any combination of education and experience that provides the equivalent knowledge, skills and abilities required to perform the essential functions of the position.
• This position requires travel for work‑related purposes in certain situations with residents. Must possess a valid driver’s license and maintain personal automobile insurance coverage when using personal vehicle for business purposes.
• Ability to successfully pass a criminal background check.

Benefits

• Vacation – available on day one!
• Health insurance – your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co‑pay plan)
• Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
• Flexible spending account
• Dental insurance
• State of Wisconsin Retirement Plan – County contribution of 7.2%!
• Paid holidays
• Paid sick leave
• Life insurance – premium paid by the County (must work a minimum of 30 hrs/wk)
• Long term disability insurance – premium paid by the County (must work a minimum of 30 hrs/wk)
• EAP (Employee Assistance Plan) – paid by the County
• 457(b) Deferred Compensation Plan
• Public Student Loan Forgiveness (PSLF) Program

Portage County is an Equal Opportunity Employer