Case Manager

RADcube; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

RADcube is seeking a Case Manager based in Indianapolis for a contract role. The position involves providing comprehensive case management focused on helping customers achieve self-sufficiency through employment. Candidates should possess a Bachelor’s Degree and 1-3 years of relevant experience in workforce development. Strong communication and customer service skills are essential, along with familiarity with local community resources.

Qualifications

• Bachelor’s Degree from an accredited university/college, or equivalent work experience.
• 1-3 years of experience in workforce development or related programs.
• Bilingual a plus.

Responsibilities

• Provide case management to help customers prepare for employment.
• Conduct complete assessments utilizing various techniques.
• Facilitate access to training, education, and employment services.

Skills

Verbal communication

Written communication

Customer service

Familiarity with local needs

Education

Bachelor’s Degree

Job description

Case Manager

Type: Contract | Location: Indianapolis, Indiana

Key Areas of Responsibilities : • Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency. • Conducts a complete assessment utilizing a variety of techniques including computer-based assessments, interest inventories, and one-on-one interviews. • Facilitates customer access to training, education, barrier-removal services, and to employment services as well as job-specific information. • Interviews customers to gather information on training needs, educational background, work experience, skills, interests, and eligibility. • Verifies eligibility for program service. • Provides career guidance and assistance to customers to identify employment goals and career development needs, and develop achievable and realistic service and employment plans, then monitor customer progress. • Provides follow-up after job placement to ensure job retention and the elimination of barriers that may impede job retention; and ensure case record documentation is current, accurate, thorough, and compliant with the law, regulations, and established policies and procedures. • Maintains job seeker case files in an audit-ready state. • Other duties as assigned. Requirements: Education/Certificates, Licenses, Registrations Bachelor’s Degree from an accredited university/college, or equivalent work experience. Qualifications Excellent verbal and written communication skills. Demonstrated customer service skills. Familiarity with the communities being served, with knowledge and understanding of local needs and resources. One to three years of experience in workforce development or related programs. Bilingual a plus.

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