Case Manager

The Village For Families & Children; Hartford (CT); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Tuition assistance

Job summary

The Village for Families and Children in Hartford, CT is seeking a Case Manager to provide comprehensive case management for clients and families. The role includes helping clients gain eligibility for insurance programs and connecting them with community services, with a focus on behavioral health and youth development.

Requires a BA/BS in Social Work or Human Services, 2–5 years of experience in SUD treatment, and willingness to drive an RV.

Qualifications

• BA/BS in Social Work or Human Services required.
• At least 3 years of direct experience in SUD treatment; familiarity with CM protocols and evidence-based practices.
• Bi-lingual English/Spanish strongly preferred; excellent communication skills.

Responsibilities

• Focus on engaging clients from referral through treatment.
• Assist clients in obtaining eligibility for entitlement programs (public/private insurance).
• Conduct standardized screening for health-related social needs and refer to services.

Skills

Bilingual English/Spanish

Education

BA/BS in Social Work or Human Services

Job description

The Village for Families and Children

Job Tracking ID: 512620-914289

Job Location: Hartford, CT

Job Level: Mid Career (2+ years)

Level of Education: BA/BS

Job Type: Full-Time/Regular

Years of Experience: 2 - 5 Years

Starting Date: ASAP

Salary: 47,500

Work Hours: 40

Job Description

Our Mission:

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

Starting salary: $47,500

JOB SUMMARY: The Case Manager will provide comprehensive case management services to clients and their families/significant others to ensure they have access to comprehensive, community-based services, and that all requirements from referral sources are met. **This position requires you to drive or be open to learing how to drive an RV** This position may expose you to heat, cold, rain or inclement weather

KEY RESPONSIBILITIES:

1. Focuses on engaging clients from the time of the referral through the entire course of the client’s treatment services.
2. Assists clients in connecting with and gaining eligibility for entitlement programs, including public and/or private insurance programs.
3. Conducts standardized screening for health-related social needs and offers resource and referral services specifically tailored to that client.
4. Provides linkage and navigation assistance for clients and their families/significant others so they can access all relevant community services.
5. Helps clients and their families identify and access other Village clinical services and/or other community resources.
6. Maintains and updates service data to ensure accurate reporting when required.
7. Develops and maintains collaborative relationships with other community agencies, organizations, and referral sources.
8. Complies with all agency policies and procedures, HIPAA regulations, Joint Commission standards and funding sources requirements including complete, timely, and accurate documentation of all relevant client information as required.
9. Demonstrates cultural competence necessary to serve diverse client population.
10. Participates in a collaborative team approach and engages in ongoing quality improvement efforts to enhance the functioning of the program.
11. Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees, when directed by Supervisor.
12. Must be able to drive an RV
13. Performs other duties and responsibilities as assigned by management.

Experience and Skills

EDUCATION

• Bachelor’s degree in Social Work or Human Services required.

EXPERIENCE

• At least 3 years of direct experience in SUD treatment, with familiarity with CM protocols and evidence-based practices.
• Must be culturally competent to serve diverse client population; bi-lingual (English/Spanish) strongly preferred.
• Excellent oral and written skills and ability to communicate comfortably with children, parents, and both primary care and behavioral health professionals.
• Organized and able to work independently with minimal supervision. Ability to keep organized records of monetary reward systems.
• Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows environment.

Job Benefits

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer?matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment). https://thevillage.org/careers/our-benefits/

The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Equal employment opportunity, including veterans and individuals with disabilities.

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