Case Manager

Centerstone; Fort Myers (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Retirement plan with company match

Continuing education opportunities

AD&D and life insurance

Job summary

Centerstone is seeking a full-time Case Manager in Fort Myers, FL to provide mental health, substance use, and outreach services. The role involves meeting clients in offices, hospitals, and in their own environments, ensuring care continuity and connecting families with needed resources.

Clinical training opportunities are available based on program needs. The position emphasizes coordinating with community partners, maintaining EMR documentation, and collaborating with law enforcement and

Qualifications

• Bachelor's degree required.
• Good organizational, time management, written and verbal communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.

Responsibilities

• Provides individual and group mental health and substance use disorder case management services.
• References, advocates, and links client and family for additional services as identified.
• Provides supportive and educational counseling services to develop daily living and coping skills.
• Develops, implements, evaluates, and updates treatment plans with input from the client and family.
• Entrers written documentation into EMR in a timely manner for all services rendered.
• Acts as liaison with local law enforcement and stakeholders to coordinate treatment.

Skills

Strong communication

Organizational skills

Time management

Interpersonal skills

Self-directed

Education

Bachelor's degree

FL driver’s license

Job description

JOB DESCRIPTION: SUMMARY OF POSITION

Provide mental health, substance abuse and outreach services to individuals who may have a mental health and/or substance use disorder. This role will work with community partners and local stakeholders to provide comprehensive care. The Case Manager will meet with individuals in the office, hospital, and/or their own environment such as in the client’s home, schools/work, etc. This role will ensure continuity of care with clients through case management services as well as link clients and their families to needed resources to help to improve their quality of life. A variety of clinical training opportunities are available based on program and interest.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Reports to work as scheduled on a daily basis and performs duties as assigned by supervisor to ensure the smooth operation of the department.
• Provides individual and group mental health and substance use disorder case management services.
• Refers, advocates, and links client and family for additional services as identified.
• Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills.
• Assist clients with developing natural support systems.
• Transport clients in company vehicles to necessary appointments as needed.
• Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
• Conduct clinical behavioral health assessments.
• Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
• Act as liaison and communicate collaboratively with local law enforcement, and local stakeholders to maintain coordination of the treatment process.
• Completes all required agency trainings to maintain 100% compliance.
• Maintains departmental productivity expectations.
• Additional training and/or certification may be required based on specific program guidelines.
• Completes all other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Knowledge and understanding of the characteristics of individuals with co-occurring issues, their families, and family systems.
• Good organizational and time management skills.
• Competency with electronic medical records, computer systems, and documentation.
• Strong interpersonal communication skills in order to collaborate with team members and maintain professionalism.
• Accountable and self-directed with daily job duties.
• Knowledge of community resources or ability to learn quickly as well as good organizational, time management and communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
• Community-based program case managers must have a valid FL driver’s license.

QUALIFICATIONS

• Education Level Bachelor's degree required.
• Good organizational, time management, written and verbal communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
• Years of Experience
• Certification/Licensure Community-based program case managers, who either take crisis calls and/or home visits, must have a valid FL driver’s license with a good driving record and current auto insurance.

PHYSICAL REQUIREMENTS

• Standing – 10%
• Sitting – 90%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type: Full time Pay Range: $16.50--$23.10

Delivering care that changes people's lives starts with our employees.

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.