Case Manager

Net2Source (N2S); Detroit (MI); On-site; USD 68,880 - 75,768; Full time

Job summary

A leading workforce solutions firm in Detroit is seeking an Integrated Case Manager to join their team. The role involves collaborating on patient-centered care, conducting assessments, and coordinating care plans for complex needs. Candidates should have a nursing degree or a Master's in Social Work, with strong customer service and advocacy skills. The position offers a competitive pay range of $50-$55 per hour, emphasizing a supportive work environment and commitment to diversity.

Qualifications

• Experience in discharge planning or managed care preferred.
• Understanding of social determinants of health.
• Knowledge of Medicare and Medicaid regulations.

Responsibilities

• Collaborate on patient-centered care and treatment plans.
• Conduct comprehensive assessments of patients' needs.
• Coordinate transitions between care settings.

Skills

Customer service skills

Analytical skills

Interpersonal skills

Problem-solving

Organizational skills

Compassionate approach

Education

Nursing degree or Master's in Social Work (MSW)

Registered Nurse (RN) license

Licensed Master Social Worker (LMSW)

Job description

Join a Global Leader in Workforce Solutions – Net2Source Inc.

Who We Are

Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Job Title: Integrated Case Manager

Location: Detroit, MI 48202

Duration: 13 Weeks with a possible extension

Local Pay Range: $50 - $55/Hour on W2

Travel Pay Range: $2,100 - 2,330

Duties:

• The Integrated Case Manager for Population Health is an interdependent member of the patient-centered care or treatment team.
• Responsible for collaborative assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet the comprehensive health needs of individuals and families.
• Promotes patient safety, quality of care, and cost-effective outcomes through communication and available resources.
• Addresses the needs of patients experiencing critical events or diagnoses requiring complex management and extensive resource utilization.
• Provides services across ambulatory, inpatient, and health plan settings.
• Conducts comprehensive assessments of patients and family/caregivers, including biomedical, psychological, social, and functional needs to evaluate recovery impact.
• Develops personalized, patient-centered care plans to optimize care experience.
• Engages patients and families through advocacy, communication, education, and resource facilitation.
• Applies professional judgment, critical thinking, motivational interviewing, and self-management techniques to overcome barriers.
• Provides counseling and interventions for treatment decisions and end-of-life planning, including Advanced Care Planning.
• Coordinates safe and seamless transitions between care settings.
• Advocates for appropriate service delivery within the patient’s health plan benefits.
• Collaborates with care teams to manage complex medical and social needs and facilitates care conferences.
• Continuously evaluates patient response and adjusts care plans as needed.
• Participates in process improvement initiatives, including data collection, analysis, and follow-up interventions.
• Facilitates interventions in cases involving abuse (child, domestic, elder, institutional) and sexual assault.
• Supports departmental and organizational goals.
• Performs other duties as assigned.

Skills:

• Strong customer service and interpersonal skills with the ability to interact across all organizational levels.
• Strong problem-solving, analytical, and decision-making abilities.
• Proficiency in computer skills and systems.
• Experience in discharge planning, home health care, rehabilitative medicine, community health, or managed care (preferred).
• Knowledge of preventive service guidelines, clinical practice standards, behavior change theory, Medicare and Medicaid regulations, and case management principles.
• Understanding of medical ethics and legal considerations in case management.
• Awareness of social determinants of health and their impact on patient wellbeing.
• Ability to facilitate access to community resources for diverse populations.
• Strong organizational, planning, and multitasking skills to manage complex patient needs.
• Compassionate approach with strong patient and family advocacy skills.

Education:

• Nursing degree OR Master of Social Work (MSW).
• Registered Nurse (RN) with a valid, unrestricted State of Michigan license OR
• Licensed Master Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Why Work With Us?

We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

• Fastest-Growing Staffing Firm by Staffing Industry Analysts

• Top 100 by Dallas Business Journal

• Spirit of Alliance Award by Agile1

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